Down servers?

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
Kev
Posts: 3
Joined: 30 Nov 2015, 17:30

Re: Down servers?

Post by Kev » 24 Aug 2018, 09:10

Same here in Belgium, weather station and security camera have no connection to server.

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 24 Aug 2018, 09:12

Brieuc_Netatmo wrote:Hi all,
Please apologize for this issue.
We do our best to get everything back to normal as fast as possible.
Thank you for your understanding.
Good Morning,

Thanks for the response, we will be waiting.

greetings

skuske
Posts: 148
Joined: 13 Dec 2014, 15:11

Re: Down servers?

Post by skuske » 24 Aug 2018, 09:14

Those regular downtimes are really a pain! I wonder what the underlying problem is...
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 24 Aug 2018, 09:19

skuske wrote:Those regular downtimes are really a pain! I wonder what the underlying problem is...
Overloading servers, probably ...

Gocher66
Posts: 10
Joined: 09 Aug 2018, 17:46

Re: Down servers?

Post by Gocher66 » 24 Aug 2018, 09:22

It would be great if Netatmo would tell us the reason.

MarAlex
Posts: 1
Joined: 24 Aug 2018, 09:13

Re: Down servers?

Post by MarAlex » 24 Aug 2018, 09:24

Same here in Czech Republic, weather station have no connection to server 2 hours ago. Unfortunately I have this experience with issue with connection to Netatmo server from the midle of July - day by day is not possible fetch data from server for first attemtp in iOS app.

It looks the connection has been just restored ...

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 24 Aug 2018, 09:30

MarAlex wrote:Same here in Czech Republic, weather station have no connection to server 2 hours ago. Unfortunately I have this experience with issue with connection to Netatmo server from the midle of July - day by day is not possible fetch data from server for first attemtp in iOS app.

It looks the connection has been just restored ...
I confirm, it was good to be told why. Yes really since June / July this has become more frequent!

Timon
Posts: 2
Joined: 24 Aug 2018, 08:52

Re: Down servers?

Post by Timon » 24 Aug 2018, 09:38

NL is back on line: and good to see my old data is still there

Gocher66
Posts: 10
Joined: 09 Aug 2018, 17:46

Re: Down servers?

Post by Gocher66 » 24 Aug 2018, 09:41

Server back here also.
@Netatmo what is the reason for having so many server issues in such a short period of time?

Nettetal
Posts: 34
Joined: 03 Jan 2016, 14:58

Re: Down servers?

Post by Nettetal » 24 Aug 2018, 09:41

Brieuc_Netatmo wrote:Hi all,
Please apologize for this issue.
We do our best to get everything back to normal as fast as possible.
Thank you for your understanding.
It would be nice if you as a customer is notified by e-mail if there are errors and if these are eliminated again.

Post Reply

Return to “My Weather Station data”