Server problems once again

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
Dai
Posts: 35
Joined: 09 Jan 2016, 09:02

Re: Server problems once again

Post by Dai » 03 Apr 2019, 16:04

New month and down again

Please make it offline available or take a subscription that you can invest in high availability Systems....

Too much non IT Managers with Money in their eyes

Think of the customers satisfaction! This is your Money

Mine got less month per month

sandortom
Posts: 2
Joined: 07 May 2019, 08:52

Re: Server problems once again

Post by sandortom » 07 May 2019, 08:58

No readings today from 12:30am (GMT+1)...seems server problem again...

Web shows all connection as OK...

Anyone else?

Teddles
Posts: 13
Joined: 07 May 2019, 01:46

Re: Server problems once again

Post by Teddles » 07 May 2019, 09:09

sandortom wrote:
07 May 2019, 08:58
No readings today from 12:30am (GMT+1)...seems server problem again...

Web shows all connection as OK...

Anyone else?
https://forum.netatmo.com/viewtopic.php?f=10&t=16216

domin12
Posts: 2
Joined: 07 May 2019, 09:35

Re: Server problems once again

Post by domin12 » 07 May 2019, 09:39

+1

Brieuc_Netatmo
Posts: 2938
Joined: 02 Jan 2014, 11:20

Re: Server problems once again

Post by Brieuc_Netatmo » 07 May 2019, 09:45

Hello everyone,
We apologize for this inconvenience, our servers actually have some difficulties now.
Our engineers are focused on finding a solution for recovery as soon as possible.
Thank you for your understanding and your patience.
Brieuc - Netatmo Team

fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: Server problems once again

Post by fleproust » 07 May 2019, 10:47

It’s ok for me. Server up

Simon_the_Fin
Posts: 10
Joined: 07 Jan 2019, 17:26

Re: Server problems once again

Post by Simon_the_Fin » 20 May 2019, 22:29

Again? Last update 1 hour ago.

fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: Server problems once again

Post by fleproust » 20 May 2019, 22:30

2 minutes for me. Paris. France. It’s Ok

Simon_the_Fin
Posts: 10
Joined: 07 Jan 2019, 17:26

Re: Server problems once again

Post by Simon_the_Fin » 21 May 2019, 10:04

It seems that the base station had crashed. The app did not indicate yesterday evevning that the connection was lost. Today in the morning the app finally said that connection was lost to the unit and the unit wasn't responding to 'measurement on demand'. Took the power adapter of the wall and reinserted it, now everything works. First time for me for over a year of use that the station has crashed.

RobNor
Posts: 38
Joined: 28 Dec 2014, 14:06

Re: Server problems once again

Post by RobNor » 21 May 2019, 19:15

Is the server down now?

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