Server problems once again

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: Server problems once again

Post by fleproust » 21 May 2019, 20:08

No it’s up Paris france

fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: Server problems once again

Post by fleproust » 27 May 2019, 10:20

Serveurs down

Una Real
Posts: 300
Joined: 04 Dec 2012, 23:16

Re: Server problems once again

Post by Una Real » 27 May 2019, 10:36

Yes, all servers are down once again. I got a helpful notice in the app for the weather station. The Security app merely tells me there's no internet connection (sad). And the web page simply refuses to load. At least their Status button on the Netatmo Help Center page is now showing it...although it took awhile...but much faster than the last recent outage.

Considering the frequency of the server problems, Netatmo should dedicate some resources to providing a system of consistent, understandable and reliable notifications across all products and viewing applications. As it stands...it's a poor reflection on the company.

Una Real
Posts: 300
Joined: 04 Dec 2012, 23:16

Re: Server problems once again

Post by Una Real » 27 May 2019, 10:59

Servers appear to be back up.

rjwalker
Posts: 14
Joined: 25 Nov 2017, 10:54

Re: Server problems once again

Post by rjwalker » 12 Jun 2019, 13:54

Seems to be problems with the servers again. Webpage loads but states "No data available for this period" for my weather station or thermostat.

traunseer
Posts: 2
Joined: 11 Jan 2018, 20:46

Re: Server problems once again

Post by traunseer » 12 Jun 2019, 14:01

Can I confirm, same here in Austria for approx. 1 hour

rog73l
Posts: 2
Joined: 12 Jun 2019, 14:00

Re: Server problems once again

Post by rog73l » 12 Jun 2019, 14:06

Yes, they are down once again.

It often feels like they spend more time down than up. A bunch of amateurs would almost certainly do better than this "professional" setup.

tlesaux
Posts: 26
Joined: 06 Mar 2014, 10:39

Re: Server problems once again

Post by tlesaux » 12 Jun 2019, 14:42

yes down once again, again..., not acceptable...

BigBoss
Posts: 1
Joined: 24 Jun 2019, 00:33

Re: Server problems once again

Post by BigBoss » 24 Jun 2019, 03:13

Server problem again?
I see in Czech republic all day (23.6.2019) "Server under maintenance". :oops:
Screen: https://www.dropbox.com/s/5q8sskn2bboks ... o.jpg?dl=0
https://get.netatmo.com/en/maintenance/

rog73l
Posts: 2
Joined: 12 Jun 2019, 14:00

Re: Server problems once again

Post by rog73l » 26 Jun 2019, 16:17

Guess what
We are sorry, our services are temporarily not available. Our teams are actively working to resolve this situation.

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