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Re: Server problems once again

Posted: 03 Apr 2019, 16:04
by Dai
New month and down again

Please make it offline available or take a subscription that you can invest in high availability Systems....

Too much non IT Managers with Money in their eyes

Think of the customers satisfaction! This is your Money

Mine got less month per month

Re: Server problems once again

Posted: 07 May 2019, 08:58
by sandortom
No readings today from 12:30am (GMT+1)...seems server problem again...

Web shows all connection as OK...

Anyone else?

Re: Server problems once again

Posted: 07 May 2019, 09:09
by Teddles
sandortom wrote:
07 May 2019, 08:58
No readings today from 12:30am (GMT+1)...seems server problem again...

Web shows all connection as OK...

Anyone else?
https://forum.netatmo.com/viewtopic.php?f=10&t=16216

Re: Server problems once again

Posted: 07 May 2019, 09:39
by domin12
+1

Re: Server problems once again

Posted: 07 May 2019, 09:45
by Brieuc_Netatmo
Hello everyone,
We apologize for this inconvenience, our servers actually have some difficulties now.
Our engineers are focused on finding a solution for recovery as soon as possible.
Thank you for your understanding and your patience.

Re: Server problems once again

Posted: 07 May 2019, 10:47
by fleproust
It’s ok for me. Server up

Re: Server problems once again

Posted: 20 May 2019, 22:29
by Simon_the_Fin
Again? Last update 1 hour ago.

Re: Server problems once again

Posted: 20 May 2019, 22:30
by fleproust
2 minutes for me. Paris. France. It’s Ok

Re: Server problems once again

Posted: 21 May 2019, 10:04
by Simon_the_Fin
It seems that the base station had crashed. The app did not indicate yesterday evevning that the connection was lost. Today in the morning the app finally said that connection was lost to the unit and the unit wasn't responding to 'measurement on demand'. Took the power adapter of the wall and reinserted it, now everything works. First time for me for over a year of use that the station has crashed.

Re: Server problems once again

Posted: 21 May 2019, 19:15
by RobNor
Is the server down now?