No reading - all works fine

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
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wvy
Posts: 17
Joined: 01 Mar 2013, 07:59

No reading - all works fine

Post by wvy » 07 May 2019, 08:04

Sins years my weather station works well.

This morning i have no data. Checked everything and all works fine ... only the app say's that the unit is shut-down. I tested the wifi ... the light go's green on the indoor ... updated everything, used the NetatmoWizard, changed the Wifi connection, and al is working .. only no connection with the indoor / outdoor in the app (iPhone, iPad ..) or on my iMac

PC to Indoor installation: OK
Battery Outdoor: OK
Wifi connection: OK - 100%

So when i test, re-install the unit .. all works well .. only the program's say that the indoor unit is not connected?!

What is wrong here?

Thanks

deichi
Posts: 2
Joined: 07 May 2019, 08:09

Re: No reading - all works fine

Post by deichi » 07 May 2019, 08:12

Hello,

Same here!
Exactly the same, by the way...

Additionally the connection to an second Indoor-Sensor seems fine, but still no data!

Can someone explain? Any advices?

Thank you so much in advance!

djfik
Posts: 2
Joined: 07 May 2019, 08:45

Re: No reading - all works fine

Post by djfik » 07 May 2019, 08:51

Exactly the same at my station, last update 8 hours ago and big module disconnected, but everythings works well :-(

Teddles
Posts: 13
Joined: 07 May 2019, 01:46

Re: No reading - all works fine

Post by Teddles » 07 May 2019, 08:54

Server/s apparently down. Active thread on this here:

https://forum.netatmo.com/viewtopic.php?f=10&t=16216

Brieuc_Netatmo
Posts: 2938
Joined: 02 Jan 2014, 11:20

Re: No reading - all works fine

Post by Brieuc_Netatmo » 07 May 2019, 09:44

Hello everyone,
We apologize for this inconvenience, our servers actually have some difficulties now.
Our engineers are focused on finding a solution for recovery as soon as possible.
Thank you for your understanding and your patience.
Brieuc - Netatmo Team

wvy
Posts: 17
Joined: 01 Mar 2013, 07:59

Re: No reading - all works fine

Post by wvy » 07 May 2019, 12:07

Please advice when everything works fine again so we don't have to test it al day long.

deichi
Posts: 2
Joined: 07 May 2019, 08:09

Re: No reading - all works fine

Post by deichi » 07 May 2019, 13:04

It seems to be working again!

wvy
Posts: 17
Joined: 01 Mar 2013, 07:59

Re: No reading - all works fine

Post by wvy » 03 Jun 2019, 16:56

My weather station shows very high value for the moment. Its about the inside module.
Outside en the extra module works fine.

When i set my extra inside module it shows 25,5°C and 1m further the 'master' module shows 34,9°C !?!

Re-install is not solving the problem.

Whats on here?

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