Rain gauge data from before Nov 14 has disappeared

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flappah
Posts: 19
Joined: 09 Jan 2015, 13:37

Rain gauge data from before Nov 14 has disappeared

Post by flappah » 04 Dec 2019, 08:57

Yesterday I went to check my past weather data and I'd noticed that all my rain gauge data from before Nov 14, 2019 has disappeared. This is quite strange since there has to be data going back to January of 2015. Did some conversion go wrong and can this data be restored? I've got a ticket number with id 2603697.

Thanks,
Richard Flapper

Chiara_Netatmo
Posts: 161
Joined: 15 Jun 2017, 13:54

Re: Rain gauge data from before Nov 14 has disappeared

Post by Chiara_Netatmo » 16 Dec 2019, 16:44

Hello Richard,

A technician is investigating your case to find a solution: please refer directly to the ticket for any question you may have.

Have a nice day

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