No more data from servers?

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
Emmanuel
Posts: 11
Joined: 02 May 2014, 14:54

No more data from servers?

Post by Emmanuel » 05 Apr 2020, 23:33

Hi,

Since 7pm (UTC+2) today, my Netatmo measurements are not relayed by the servers.

On the weathermap, I can see that neighbors don't have this problem.

What's happening?

Any help appreciated

Regards

GEORGzer
Posts: 1445
Joined: 14 Jan 2014, 18:14

Re: No more data from servers?

Post by GEORGzer » 06 Apr 2020, 01:55

Same here, no data since 19:00 GMT+2.
Home:Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 5 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee

trinityweather
Posts: 3
Joined: 24 Sep 2019, 14:45

Re: No more data from servers?

Post by trinityweather » 06 Apr 2020, 04:37

I too am having the same issue. My station hasn't updated since 1800 UK time. But stations around me are updating. Originally thought it was something my end. But appears others having similar issues.

skuske
Posts: 150
Joined: 13 Dec 2014, 15:11

Re: No more data from servers?

Post by skuske » 06 Apr 2020, 06:15

Same here. Looks like a server issue. ‚On demand‘ push messages are coming in, but data is stuck at March 5th 19:00. Not for all stations, though: for one of our three test stations only... too bad anyway.
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

asraels
Posts: 3
Joined: 29 Nov 2019, 17:10

Re: No more data from servers?

Post by asraels » 06 Apr 2020, 07:45

Same here, last data point April 5th, 18:56 GMT+2 , android app showed that data for several hours, now it shows nothing at all. Notifications still work though. Stations around me appear to be working :shock:. Tried to plug/unplug several times to no avail. Based on the color, CO2 seems to be accurate so the problem seems to be relaying data the the server. Was there any sw/firmware update rolled out?

dynavox
Posts: 5
Joined: 12 Jul 2017, 18:14

Re: No more data from servers?

Post by dynavox » 06 Apr 2020, 08:30

same here in germany!! and yes new FW on all 3 moduls 177/50/50
Last edited by dynavox on 06 Apr 2020, 09:51, edited 1 time in total.

rado
Posts: 27
Joined: 10 Feb 2016, 13:52

Re: No more data from servers?

Post by rado » 06 Apr 2020, 09:48

Same here, no data for last few hours, Android app + web interface.
Firmware 177/50.

trinityweather
Posts: 3
Joined: 24 Sep 2019, 14:45

Re: No more data from servers?

Post by trinityweather » 06 Apr 2020, 09:56

Are any of you beta testers? Wondering if it that as it's only effect some people

dynavox
Posts: 5
Joined: 12 Jul 2017, 18:14

Re: No more data from servers?

Post by dynavox » 06 Apr 2020, 10:02

not that i’m aware off so no i’m not a betatester

asraels
Posts: 3
Joined: 29 Nov 2019, 17:10

Re: No more data from servers?

Post by asraels » 06 Apr 2020, 10:04

dynavox wrote:
06 Apr 2020, 08:30
same here in germany!! and yes new FW on all 3 moduls 177/50/50
Beta tester here, just to confirm, I also have FW 177/50/50/12. Will the missing data show up as soon as the issue is resolved? Is there any internal memory build in the main module btw?

Post Reply

Return to “My Weather Station data”