No more data from servers?

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
trinityweather
Posts: 3
Joined: 24 Sep 2019, 14:45

Re: No more data from servers?

Post by trinityweather » 06 Apr 2020, 10:09

asraels wrote:
06 Apr 2020, 10:04
dynavox wrote:
06 Apr 2020, 08:30
same here in germany!! and yes new FW on all 3 moduls 177/50/50
Beta tester here, just to confirm, I also have FW 177/50/50/12. Will the missing data show up as soon as the issue is resolved? Is there any internal memory build in the main module btw?
I certainly hope the missing data is restored

GEORGzer
Posts: 1126
Joined: 14 Jan 2014, 18:14

Re: No more data from servers?

Post by GEORGzer » 06 Apr 2020, 10:49

I now can see the complete measurements up until 3:15 GMT+2. It‘s slowly catching up and nothing seems to be lost.
Home:
Weather Station (3rd Generation + Rain Gauge, Wind Gauge, 3 additional Indoor Modules)
2 Valves + Relais (Starter Pack), 5 additional Valves

Office:
Thermostat + Relais (2nd Generation)
Healthy Home Coach
Smart Smoke Alarm

Chiara_Netatmo
Posts: 141
Joined: 15 Jun 2017, 13:54

Re: No more data from servers?

Post by Chiara_Netatmo » 06 Apr 2020, 10:53

Hello,
We are aware of the situation, our research and development teams are analysing the data to find a solution rapidly.
We will inform you about the evolution of the situation.
Thank you for your patience, have an excellent day.

Sandra_C
Site Admin
Posts: 77
Joined: 17 May 2019, 18:11

Re: No more data from servers?

Post by Sandra_C » 06 Apr 2020, 11:12

Hello,

We indeed experienced a delay regarding the processing of the Weather Stations' data.
It is now getting back to normal and we were able to retrieve all the data so no lost.

Thank you for understanding.
Sandra - Product Manager

Cedricf25
Posts: 30
Joined: 26 Oct 2017, 22:24

Re: No more data from servers?

Post by Cedricf25 » 06 Apr 2020, 11:25

It's ok for me :)
Thanks
Relais : 70:ee:50:0d:e5:90 (v210) g0de590
Thermostat : j0ba150 (v72)
Vannes (v81)

Post Reply

Return to “My Weather Station data”