I certainly hope the missing data is restored
No more data from servers?
Re: No more data from servers?
I now can see the complete measurements up until 3:15 GMT+2. It‘s slowly catching up and nothing seems to be lost.
Home: Weather Station (V3 + Rain & Wind Gauge, 3 additional Indoor Modules, Shield), Valves Starter Pack + 7 Valves, Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors
Not a Netatmo employee
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors
Not a Netatmo employee
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- Posts: 161
- Joined: 15 Jun 2017, 13:54
Re: No more data from servers?
Hello,
We are aware of the situation, our research and development teams are analysing the data to find a solution rapidly.
We will inform you about the evolution of the situation.
Thank you for your patience, have an excellent day.
We are aware of the situation, our research and development teams are analysing the data to find a solution rapidly.
We will inform you about the evolution of the situation.
Thank you for your patience, have an excellent day.
Re: No more data from servers?
Hello,
We indeed experienced a delay regarding the processing of the Weather Stations' data.
It is now getting back to normal and we were able to retrieve all the data so no lost.
Thank you for understanding.
We indeed experienced a delay regarding the processing of the Weather Stations' data.
It is now getting back to normal and we were able to retrieve all the data so no lost.
Thank you for understanding.
Sandra - Product Manager
Re: No more data from servers?
It's ok for me
Thanks
Thanks
Relais : 70:ee:50:0d:e5:90 (v210) g0de590
Thermostat : j0ba150 (v72)
Vannes (v81)
Thermostat : j0ba150 (v72)
Vannes (v81)