Maps
Re: Maps
I have the same problem concerning the maps. It worked some 10 days ago but it suddenly stopped to be shown. I did not stop any permission and it is not shown anyway. There must be a problem on Netatmo site!!! Has anybody else such a problem, please?
Re: Maps
There is also a thread on this in "General Questions" - "outdoor modul not seen on Weathermap"
I have also disappeared from the map as have some others in that thread. I had been there for a number of years and suddenly vanished. Looking around my area it appears that a large number of other stations have also gone. I have raised a ticket with Netatmo, who have requested access to my station and have escalated the issue to the R&D Team - doesn't sound like a trivial fault!!
Unfortunately, it seems that Netamo no longer monitor this forum, as they used to.
I have also disappeared from the map as have some others in that thread. I had been there for a number of years and suddenly vanished. Looking around my area it appears that a large number of other stations have also gone. I have raised a ticket with Netatmo, who have requested access to my station and have escalated the issue to the R&D Team - doesn't sound like a trivial fault!!
Unfortunately, it seems that Netamo no longer monitor this forum, as they used to.
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- Posts: 13
- Joined: 09 Sep 2021, 11:09
Re: Maps
Hi everyone, sorry for my late reply.
We are currently having a display issue on the Weathermap on iOS. We are in the process of resolving the issue and hope to have it available as soon as possible.
We apologize for the inconvenience.
We are currently having a display issue on the Weathermap on iOS. We are in the process of resolving the issue and hope to have it available as soon as possible.
We apologize for the inconvenience.
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- Posts: 13
- Joined: 09 Sep 2021, 11:09
Re: Maps
Hello Blaha1,
Were you logged into your account when you looked at the Weathermap on Android?
(I guess you had already checked that your station was not filtered by our filter)
Thank you in advance for your response, we are currently investigating.
Corentin
Were you logged into your account when you looked at the Weathermap on Android?
(I guess you had already checked that your station was not filtered by our filter)
Thank you in advance for your response, we are currently investigating.
Corentin
Re: Maps
Hi Corentin,
Yes of-course I am locked to my account all the time. I am not having any filter activated. I am using either Netatmo app. or SmartMixin app. and Netatmo Weather Map app. I can see my station only inside the app. Netatmo. Starting Christmas I am not able to see my station inside the app. SmartMixin and Netatmo Weather Map. I am using Android 11.
Thank you for your help.
Blaha1
Yes of-course I am locked to my account all the time. I am not having any filter activated. I am using either Netatmo app. or SmartMixin app. and Netatmo Weather Map app. I can see my station only inside the app. Netatmo. Starting Christmas I am not able to see my station inside the app. SmartMixin and Netatmo Weather Map. I am using Android 11.
Thank you for your help.
Blaha1