Polling frequency 10 min

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stefan
Posts: 2
Joined: 17 Apr 2014, 09:18

Polling frequency 10 min

Post by stefan » 17 Apr 2014, 09:20

Yesterday I installed my new Netatmo weatherstation. At first the polling frequency was 5 min. But now my dashboard is only updating the data every 10 min. Why is this changed? And how can I change this back to 5 min.

trosenblatt
Posts: 233
Joined: 18 Sep 2012, 12:18

Re: Polling frequency 10 min

Post by trosenblatt » 17 Apr 2014, 09:57

Hello Stefan,

The station connects to our server every 10 minutes, and this parameter can't be changed.
You can tap the top of the station to order it to connect to our server.

Regards,
Thomas Rosenblatt, Netatmo Team.

stefan
Posts: 2
Joined: 17 Apr 2014, 09:18

Re: Polling frequency 10 min

Post by stefan » 17 Apr 2014, 10:27

On the website it says:

Cloud data storage
Available from multiple devices, no storage limit.
Record frequency: every 5 minutes.

And yesterday I was sure that it updated automatically every 5 minutes.

wopper
Posts: 53
Joined: 09 Mar 2014, 22:13

Re: Polling frequency 10 min

Post by wopper » 17 Apr 2014, 10:47

Hi

yes indeed strange it was 5 minutes before but i checked it and its now 10 minutes...bug or a internal change due to high load on the Netatmo cloud?

At least for my main station (living room) i want a 5 minutes cycle for the temprature.

As Netatmo mentioned in the forum post "we can press the top button" but when we press it i get an push messages at 2 iPhones and 1 iPad making a lot of noise on 3 devices for only one on demand measurement. Could you make the "send push message at on demand measurement" a user selectable option in the settings?

Pixelman
Posts: 10
Joined: 10 Dec 2013, 22:43
Location: Rheinfelden.ch

Re: Polling frequency 10 min

Post by Pixelman » 22 Apr 2014, 21:56

wopper wrote:... when we press it i get an push messages at 2 iPhones and 1 iPad making a lot of noise on 3 devices for only one on demand measurement. Could you make the "send push message at on demand measurement" a user selectable option in the settings?
A big +1 for this!

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