no more data collection since 08/08/15 @09:07

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
pcardon
Posts: 15
Joined: 08 Feb 2014, 14:39

no more data collection since 08/08/15 @09:07

Post by pcardon » 08 Aug 2015, 11:02

Since this morning 09:07 am, my station is no more sending data to Netatmo servers ... I also observed the exact same problem on my browser's station at the same time today (his station is installed at 200 kms from mine), but his station is working again now ...
These simultaneous problems on 2 different station let me think this could be a Netatmo server problem ?
Please can you investigate ?

Regards

d_stoupakis
Posts: 3
Joined: 08 Aug 2015, 11:07

Re: no more data collection since 08/08/15 @09:07

Post by d_stoupakis » 08 Aug 2015, 11:09

I have still the same problem. No data since 9.05

pcardon
Posts: 15
Joined: 08 Feb 2014, 14:39

Re: no more data collection since 08/08/15 @09:07

Post by pcardon » 08 Aug 2015, 11:23

working again since few minutes ... as we are many people having the same problem around the same time, this was probably a netatmo server problem ... Hope this will work for others too ...

d_stoupakis
Posts: 3
Joined: 08 Aug 2015, 11:07

Re: no more data collection since 08/08/15 @09:07

Post by d_stoupakis » 08 Aug 2015, 11:40

Yes. Station is in sync again. Other stations nearby in sync too.

Brieuc_Netatmo
Posts: 2966
Joined: 02 Jan 2014, 11:20

Re: no more data collection since 08/08/15 @09:07

Post by Brieuc_Netatmo » 08 Aug 2015, 12:16

Hello,
Sorry for the inconvenience, we've indeed experienced servers unavailability during few minutes.
Problem is now solved.
Brieuc - Netatmo Team

pcardon
Posts: 15
Joined: 08 Feb 2014, 14:39

Re: no more data collection since 08/08/15 @09:07

Post by pcardon » 08 Aug 2015, 12:22

Thank you Brieuc for this feedback ... It should be interesting to have a server status page ... this is a suggestion

Best regards

sergiodadi
Posts: 9
Joined: 19 Dec 2012, 23:09

Re: no more data collection since 08/08/15 @09:07

Post by sergiodadi » 10 Aug 2015, 17:02

Hello,
pcardon wrote:Thank you Brieuc for this feedback ... It should be interesting to have a server status page ... this is a suggestion

Best regards
Very good suggestion, for example like apple.com/fr/support/systemstatus/ , but with less servers and services ;)

best regard

utakurt
Posts: 41
Joined: 01 Oct 2013, 22:00

Re: no more data collection since 08/08/15 @09:07

Post by utakurt » 02 Sep 2015, 08:40

Netatmo Servers seem to be down again - no data since 30/08/2015 12h

utakurt
Posts: 41
Joined: 01 Oct 2013, 22:00

no more data collection since 4th Sept.@05:13

Post by utakurt » 04 Sep 2015, 08:14

...Server seems to be down again today since 5.13 am.
:?

utakurt
Posts: 41
Joined: 01 Oct 2013, 22:00

Re: no more data collection since 3th sept @23:23

Post by utakurt » 05 Sep 2015, 08:02

...Server lacks again - no meteo data since yesterday 12:23 pm :?

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