Wrong humidity data from additional module! HELP!!!

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ZIZZI77
Posts: 11
Joined: 04 Mar 2016, 09:52

Wrong humidity data from additional module! HELP!!!

Post by ZIZZI77 » 04 Mar 2016, 09:56

Hello, I installed the weather station as well as an additional module inside. The outdoor module works well and even indoor station to correct values, while the additional module is completely out of calibration for relative humidity (-9/-10%) How can I do? the two modules are in the same room and data station are correct, is the additional module that doesn't work ... thanks.

scifi0425
Posts: 30
Joined: 25 Jul 2014, 04:18

Re: Wrong humidity data from additional module! HELP!!!

Post by scifi0425 » 08 Mar 2016, 17:22

It you contact Netatmo support with the module id, they can raise or lower your rating by whatever amount you want. I just had them reduce one of my modules 4%.

ZIZZI77
Posts: 11
Joined: 04 Mar 2016, 09:52

Re: Wrong humidity data from additional module! HELP!!!

Post by ZIZZI77 » 08 Mar 2016, 17:32

thank you

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