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Wrong humidity data from additional module! HELP!!!

Posted: 04 Mar 2016, 09:56
by ZIZZI77
Hello, I installed the weather station as well as an additional module inside. The outdoor module works well and even indoor station to correct values, while the additional module is completely out of calibration for relative humidity (-9/-10%) How can I do? the two modules are in the same room and data station are correct, is the additional module that doesn't work ... thanks.

Re: Wrong humidity data from additional module! HELP!!!

Posted: 08 Mar 2016, 17:22
by scifi0425
It you contact Netatmo support with the module id, they can raise or lower your rating by whatever amount you want. I just had them reduce one of my modules 4%.

Re: Wrong humidity data from additional module! HELP!!!

Posted: 08 Mar 2016, 17:32
by ZIZZI77
thank you