Weather underground stopped updating.

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
fsf976
Posts: 63
Joined: 03 Mar 2017, 10:31

Weather underground stopped updating.

Post by fsf976 » 06 Aug 2017, 22:23

The netatmo web app is showing all data but weather underground says no new data has been reported since 3pm, 6 hours ago.

Anyone else seeing this?

Thanks.

andpotti
Posts: 121
Joined: 12 Jun 2013, 11:48
Location: UK

Re: Weather underground stopped updating.

Post by andpotti » 06 Aug 2017, 22:26

Me too

GEORGzer
Posts: 1132
Joined: 14 Jan 2014, 18:14

Re: Weather underground stopped updating.

Post by GEORGzer » 06 Aug 2017, 23:23

Baratmo stopped working as well.
I believe the problem is connected to the api.netatmo.net page going offline.
Home:
Weather Station (3rd Generation + Rain Gauge, Wind Gauge, 3 additional Indoor Modules)
2 Valves + Relais (Starter Pack), 5 additional Valves

Office:
Thermostat + Relais (2nd Generation)
Healthy Home Coach
Smart Smoke Alarm

Subzero
Posts: 249
Joined: 08 Oct 2016, 14:03

Re: Weather underground stopped updating.

Post by Subzero » 07 Aug 2017, 00:46

My weather map is showing no data from other users. :-(

BOFH
Posts: 3
Joined: 18 Jun 2014, 12:53

Re: Weather underground stopped updating.

Post by BOFH » 07 Aug 2017, 01:28

Same here. The Netatmo Comfort iOS app stopped updating hours ago and trying to reconnect my station to the app throws a connection error to api.netatmo.com. And now I can only see my own station and those ones marked as favorites on the Netatmo Map.

happycheesecake
Posts: 2
Joined: 07 Aug 2017, 16:54

Re: Weather underground stopped updating.

Post by happycheesecake » 07 Aug 2017, 16:58

At least it's not just my Netatmo setup. I've had some of my devices replaced due to battery drain issues; just wondered if that was my issue with just my data appearing on the WeatherMap, but with you guys also having the issue I guess it's time to message Netatmo big time.

happycheesecake
Posts: 2
Joined: 07 Aug 2017, 16:54

Re: Weather underground stopped updating.

Post by happycheesecake » 07 Aug 2017, 17:38

Got this from Netatmo via Facebook:

Hi,
Yes, our team is aware of this issue. Thank you for your feedback.
They are working on it, it will soon be back again
Have a great day!

fsf976
Posts: 63
Joined: 03 Mar 2017, 10:31

Re: Weather underground stopped updating.

Post by fsf976 » 27 Oct 2017, 11:29

Seems like this has happened again. No reporting for 4 days now for my station.

fsf976
Posts: 63
Joined: 03 Mar 2017, 10:31

Re: Weather underground stopped updating.

Post by fsf976 » 12 Jan 2018, 10:23

No updates to Weather Underground for my station now for a week. What is going on with this? It's very unreliable.

Perhaps Netatmo should think about a system status page for the various services so we at least know when things are out and what to expect. The current situation isn't good for customers.

cjander
Posts: 2
Joined: 27 Oct 2017, 20:23

Re: Weather underground stopped updating.

Post by cjander » 13 Jan 2018, 20:15

same here, again not a single netatmo in my whole neighbourhood, I thing it's a general issue I also cannot login to the netatmo api endpoint (connection refused) tried another code sample to verify it's not my broken code, but also the other thing did the same error. this is annoying. I guess I will go back to use my diy weatherstation.

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