Presence Night Time Red LEDs not working

Tips, tricks and frequently asked questions
jl_cam
Posts: 4
Joined: 11 Sep 2018, 17:23

Re: Presence Night Time Red LEDs not working

Post by jl_cam »

Yes, your workaround brings back the LEDs.

The LEDs at my Presence stopped working a few weeks ago. Sometimes they worked again when I did a "Hard Reload" --> Power Off/On. So I am pretty sure that it is a software issue.

I was happy when the LEDs worked again after the latest update. But only for 2 or 3 days, then the problem again occurred: LEDs are not working when it is dark outside.
Petruskie
Posts: 18
Joined: 06 Dec 2020, 09:33

Re: Presence Night Time Red LEDs not working

Post by Petruskie »

Is it dark enough. I also have a little light that shines in the ground (when stopping) the red lights shine. Maybe something changed in the environment. Otherwise hardware issue?
4 outdoor cameras (with streaming to synology nas)
1 smart thermostat (4 valves, relay)
Smart weather station with 3 indoor modules and outdoor wind,rain module
jl_cam
Posts: 4
Joined: 11 Sep 2018, 17:23

Re: Presence Night Time Red LEDs not working

Post by jl_cam »

No, it is absolutely dark. The next street lamp is about 100 meters away. That hasn't changed since the last years.

And an update to my yesterday's post: Starting the "Live view" doesn't always start the LEDs. Today I had to start it 10 times or so before the LEDs lit up.
jl_cam
Posts: 4
Joined: 11 Sep 2018, 17:23

Re: Presence Night Time Red LEDs not working

Post by jl_cam »

The IR and the Floodlight LEDs of my Presence now haven't worked for 6 weeks or so. I tried alle hints and tricks during that time. Nothing helped.

Yesterday the IR LEDs went on when it became dark outside. I was really surprised. I did some work outside and suddenly the Floodlight got active. Nothing has been changed in the last 3 or 4 weeks.
I think there is a software fault that sometimes prevents the IR LEDs and the Floodlight from working. I'm still hoping that this will be fixed in the next firmware update.
Post Reply

Return to “General questions”