[CLOSED] Firmware 119

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ahmed24
Posts: 30
Joined: 18 Dec 2017, 22:44

Re: Firmware 119

Post by ahmed24 » 02 Jan 2018, 16:53

119? seriously? i am still on 101 and was recently told to request 104 now i feel really behind why is this?

jofre_netatmo
Posts: 819
Joined: 18 Jun 2014, 15:09

Re: Firmware 119

Post by jofre_netatmo » 02 Jan 2018, 17:10

119 is being slowly pushed to all of the cameras, it takes some days before all users receive the update.
Your camera will update soon.
Jofre - Netatmo Team

Flyfisher
Posts: 3
Joined: 03 Jan 2018, 08:11

Re: Firmware 119

Post by Flyfisher » 03 Jan 2018, 08:18

Subzero wrote:
jofre wrote:Hello all,
We just published the updated change log: https://forum.netatmo.com/viewtopic.php ... 901#p35901
Regards,
Since the update, my back camera (running 2 cameras) constantly disconnects/ reconnects, the WiFi stability before this update was fine, so whatever changes made in 119 to "help connectivity" has affected/ reduced the range of WiFi for the cameras (and nothing has changed on my setup, I'm using an expensive router, plus I work in IT so I've checked the best channel to use, etc).
Have exactly same setup (2 cameras), WiFi stability was fine, after 119 was installed (and no setup changes at my end of any kind!) increased disconnects and restart (last night e.g. 6 times). Interestingly first camera in drive way seems to be stable with same 119 release. Only difference both cameras work with 2 different WiFi repeaters on same network.
Regards
Flyfisher

jofre_netatmo
Posts: 819
Joined: 18 Jun 2014, 15:09

Re: Firmware 119

Post by jofre_netatmo » 03 Jan 2018, 10:59

Hi Flyfisher,
v119 has been tested thoroughly and no WiFi stability problems were found. Please contact our Support Team so we can look into the issue you report.
Thanks,
Jofre - Netatmo Team

Flyfisher
Posts: 3
Joined: 03 Jan 2018, 08:11

Re: Firmware 119

Post by Flyfisher » 03 Jan 2018, 11:48

Might be correct that V119 has been tested thoroughly. I had btw. contacted Support already 18.12.2017 - and have not had any Feedback at all - I had thought the Installation of V119 was a consequence of this....but apparently it was not!....so can you speak with your Support so they contact me - I have it reported.

jofre_netatmo
Posts: 819
Joined: 18 Jun 2014, 15:09

Re: Firmware 119

Post by jofre_netatmo » 03 Jan 2018, 14:28

I'll make sure they reply you as soon as possible.
Regards,
Jofre - Netatmo Team

nonolk
Posts: 1
Joined: 03 Jan 2018, 14:33

Re: Firmware 119

Post by nonolk » 03 Jan 2018, 14:40

Hello,

Could you please push this firmware on my camera ?
Serial is : 70:ee:50:2a:3e:5c

Thank you in advance.

Flyfisher
Posts: 3
Joined: 03 Jan 2018, 08:11

Re: Firmware 119

Post by Flyfisher » 03 Jan 2018, 15:10

jofre wrote:I'll make sure they reply you as soon as possible.
Regards,
Hi Jofre,

unbelievable but I canot reply to the Privtae message you send to me for the following reason:

We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

So here is the answer
The ticket number was [XFE-RQIDH-855] - the Topic reported Comes on top of the disconnects..

wst15
Posts: 4
Joined: 24 Jan 2013, 14:24

Re: Firmware 119

Post by wst15 » 03 Jan 2018, 15:19

Hallo,

could you please push the firmware 119 to my camera, serial 70:EE:50:2A:0D:C8

Thanks a lot.

wst15
Posts: 4
Joined: 24 Jan 2013, 14:24

Re: Firmware 119

Post by wst15 » 03 Jan 2018, 17:58

Thank you!

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