The light is always on

Tips, tricks and frequently asked questions
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TommasoSan
Posts: 81
Joined: 20 Nov 2017, 22:22

The light is always on

Post by TommasoSan » 31 Jul 2018, 00:46

Hi, i’ve a problem with one of my Presence: the light remains always on, the only way to switch it off is to deactivate the camera.

Any idea?

Thanks

galps
Posts: 1
Joined: 20 Aug 2018, 22:52

Re: The light is always on

Post by galps » 20 Aug 2018, 22:55

I too have this problem with one of my camera's. Regardless of the setting in the app it stays on all night and turns off during the day.
Is yours constantly on day and night?

TommasoSan
Posts: 81
Joined: 20 Nov 2017, 22:22

Re: The light is always on

Post by TommasoSan » 29 Aug 2018, 23:13

I read that the issue is related to the sd card; replace it with a better one.

DAJ
Posts: 234
Joined: 28 Dec 2016, 21:47

Re: The light is always on

Post by DAJ » 02 Sep 2018, 20:26

TommasoSan wrote:Hi, i’ve a problem with one of my Presence: the light remains always on, the only way to switch it off is to deactivate the camera.

Any idea?

Thanks
Have you checked the auto floodlight setting in the config. Below the floodlight intensity, there is a floodlight auto setting with two options, one to switch on the floodlight at night only for specific events and the other, always, which will be dusk to dawn.

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