SD Card stuck -- moved too far inside post reinsert

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HurdyGurdy
Posts: 42
Joined: 06 Nov 2017, 00:18

SD Card stuck -- moved too far inside post reinsert

Post by HurdyGurdy » 13 Mar 2019, 00:11

Had the dreaded SD CARD defective message so decided to remove SD card to give it a clean. When i reinserted it, the card did not lock in place but completely moved into the inside of the slot.
Impossible to get out now as it moved too deep inside. How can netatmo build a camera where that is even possible ?

Has anyone experienced this before - any tips on resolving ?

jofre_netatmo
Posts: 809
Joined: 18 Jun 2014, 15:09

Re: SD Card stuck -- moved too far inside post reinsert

Post by jofre_netatmo » 13 Mar 2019, 10:09

Hello, please get in contact with our Support Team so we can help you with this issue.
Thanks,
Jofre - Netatmo Team

Owenlars
Posts: 57
Joined: 16 Jan 2017, 15:49

Re: SD Card stuck -- moved too far inside post reins

Post by Owenlars » 20 Mar 2019, 11:19

You have probably fixed this by now but I also did this and was told to push the SD card through the slot where it duly appeared, fell out of the slot, I tipped it out the camera and reinserted it correctly. Everything then worked perfectly.

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