Drooping camera

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dashman
Posts: 74
Joined: 21 Mar 2017, 12:37

Drooping camera

Post by dashman » 30 Aug 2019, 20:06

Hi, im sure a long time a go there was a post about this, i just cant find it.... Anyways....

I had a faulty camera recently the good folk at Netatmo replaced it and it works swell.. BUT the new one "droops" after a day or so... what i mean is it slowly tips down on the bracket until its pointing pretty much at the floor.. Before ayone says it i have tightened the two Allen bolts ont he left/right as tight as i dare... anyone had this issue? what is the best fix?

TIA

larry38
Posts: 29
Joined: 10 May 2018, 19:44
Location: Grenoble, France

Re: Drooping camera

Post by larry38 » 03 Sep 2019, 16:59

Hi,
I had the same issue with my Presence a few days ago. You have to insert a Flat Washer between the camera main casing and the mount where you have the foam. It solved the problem immediately in my case.
Sony Xperia XZ1 / Android 9
Samsung Galaxy A71 / Android 10
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Wireless M2M & Industrial IoT (LoRaWAN, Sigfox) close to Grenoble, France.

dashman
Posts: 74
Joined: 21 Mar 2017, 12:37

Re: Drooping camera

Post by dashman » 03 Sep 2019, 18:10

Ah ok... then thats what i shall do! thx..

geoffyvr
Posts: 10
Joined: 16 Jul 2019, 21:27

Re: Drooping camera

Post by geoffyvr » 08 Sep 2019, 09:08

I had the same issue with the newest Presence camera. Thanks for the suggestion of the flat washer.

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