There certainly has been a lot of radio silence on this subject.
Does anyone have any updates?
HomeKit Secure Video ?
Re: HomeKit Secure Video ?
Our country living, smallholding and sustainability journey: https://myhomefarm.co.uk
Re: HomeKit Secure Video ?
Sorry, but the presence (Outdoor-Cam) is my first and last Netatmo-device. Not a bad camera, but Netatmo treats their customer absolutely disrespectful. The update for HomekitSecureVideo was announced and now nothings happens.Not even questions are being answered.
byebye Netatmo
byebye Netatmo
Re: HomeKit Secure Video ?
this is getting ridiculous. the customer service is a joke
Re: HomeKit Secure Video ?
Four days ago on Facebook, someone from Netatmo confirmed that they are working on a HomeKit Secure Video update for the presence camera. Don't find the post any more, but it was a reply to a user question.
Re: HomeKit Secure Video ?
How long has this been in the pipeline?
Our country living, smallholding and sustainability journey: https://myhomefarm.co.uk
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- Posts: 2
- Joined: 28 Jan 2021, 22:08
Re: HomeKit Secure Video ?
Unfortunately Netatmo failed in terms of customer care. I made contact 2 years ago asking for secure video and they became really agressive. I wrote them several times regarding HSV and all they say is only promises. I dont really understand this type of approach.... very disappointing.
Re: HomeKit Secure Video ?
From announcement to delivery, everything takes an awful lot of time at Netatmo. This needs to change, Mr Potter!
Re: HomeKit Secure Video ?
Any news? From what I heard, 2020 is over. I still have firmware 198 and no HKSV...
Re: HomeKit Secure Video ?
Wow. Days turn into weeks, weeks into months and months into years. This is not good from a tech firm.
Our country living, smallholding and sustainability journey: https://myhomefarm.co.uk
Re: HomeKit Secure Video ?
Any news? Noticed on my Home app that there is now a ‘Stream and allow recording’ option. It doesn’t seem to let me select it but does that mean we are close to having a HomeKit secure video release?
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