Camera Deleted from App but connected to WIFI

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explorer999111
Posts: 1
Joined: 26 Dec 2020, 16:22

Camera Deleted from App but connected to WIFI

Post by explorer999111 »

Hi, I deleted my rear garden camera from the app in an attempt to re-install it. During the set up process the camera connected to my wifi but the set up procedure was interrupted and not completed. I now have the camera showing on my router but not in the app. I've tried to reset the camera again using both black / red Q codes - switch off, light illuminates briefly before switching off with a 'click'. Codes don't have any effect. How do I reset the camera which appears to be already connected to my wifi ??? Or how do I get it back into the app ??
I'm going mad trying to sort it. I've had Presence camera's for a number of years without issue. The front camera is working correctly.
Using iPhone 14.2 IOS software
megbo_b
Posts: 110
Joined: 06 May 2019, 12:04
Location: Manchester, UK

Re: Camera Deleted from App but connected to WIFI

Post by megbo_b »

Suggest that as you are using iOS that you go to settings and look in WiFi. Does the camera show up there? If so, you should be able to connect to it via HomeKit.
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