Hello,
after the latest firmware update (3.2.0) my external presence camera can hardly detect anything anymore. Until the previous firmware version it had always worked fine. Is there a possibility of downgrading the firmware or fixing this?
Lousy detection after firmware update (3.2.0)
Re: Lousy detection after firmware update (3.2.0)
Same here, see my post (https://forum.netatmo.com/viewtopic.php?f=42&t=20089) I notice person detection at night is way worse. Something to do with the reduction in false positives, but it's set way to aggressively so just nothing is recorded other than cars at least at night. Looking at other solutions as it's no longer reliable.
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- Posts: 3
- Joined: 05 Mar 2016, 14:05
Re: Lousy detection after firmware update (3.2.0)
Exactly the same thing. At night it only records vehicles but even during the day it struggles to record humans!
So it is useless as a 'security camera'.I'll wait some time to see if they make updates to fix this, otherwise I'll have to switch to the competition (maybe arlo).
So it is useless as a 'security camera'.I'll wait some time to see if they make updates to fix this, otherwise I'll have to switch to the competition (maybe arlo).
Re: Lousy detection after firmware update (3.2.0)
The firmware update froze my camera and had to reset it using the QR codes.
Now it's running but will not detect animals.
Prior the update, I had the floodlight switch on to scare foxes but it does not work anymore.
Also, the floodlight is now switching on every 1 min when there is a bit of wind moving the branches. This did not happen before as I have set it to go on only for animals and people.
Are you investigating these issues perhaps?
Now it's running but will not detect animals.
Prior the update, I had the floodlight switch on to scare foxes but it does not work anymore.
Also, the floodlight is now switching on every 1 min when there is a bit of wind moving the branches. This did not happen before as I have set it to go on only for animals and people.
Are you investigating these issues perhaps?
Re: Lousy detection after firmware update (3.2.0)
Hi, same for me ! (in France ; sorry for my bad english))
On the left corner on my outdoor camera there is the way to my garage ; usually, i have always a detection when going to the garage ; since 1 or 2 weekd (and upgrade i guess), almost 0 detection
thats a problem as you said for a "security camera" !!!
On the left corner on my outdoor camera there is the way to my garage ; usually, i have always a detection when going to the garage ; since 1 or 2 weekd (and upgrade i guess), almost 0 detection
thats a problem as you said for a "security camera" !!!
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- Posts: 2
- Joined: 27 Sep 2021, 10:42
Re: Lousy detection after firmware update (3.2.0)
Hi, same for me too
Re: Lousy detection after firmware update (3.2.0)
Same here.
0 detections since update. Not even birds.
@Netatmo please fix
0 detections since update. Not even birds.
@Netatmo please fix
Re: Lousy detection after firmware update (3.2.0)
@Netatmo ???
Re: Lousy detection after firmware update (3.2.0)
Sorry to hear that, it is very frustrating when an update makes detection worse.jlp44000 wrote: ↑27 Sep 2021, 08:50 Hi, same for me ! (in France ; sorry for my bad english))
On the left corner on my outdoor camera there is the way to my garage ; usually, i have always a detection when going to the garage ; since 1 or 2 weekd (and upgrade i guess), almost 0 detection
thats a problem as you said for a "security camera" !!!
Re: Lousy detection after firmware update (3.2.0)
Netatmo, fix this! Now its unsafe and just an expensive dummie camera…