Lousy detection after firmware update (3.2.0)

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theracer23
Posts: 3
Joined: 05 Mar 2016, 14:05

Lousy detection after firmware update (3.2.0)

Post by theracer23 »

Hello,
after the latest firmware update (3.2.0) my external presence camera can hardly detect anything anymore. Until the previous firmware version it had always worked fine. Is there a possibility of downgrading the firmware or fixing this?
Subzero
Posts: 312
Joined: 08 Oct 2016, 14:03

Re: Lousy detection after firmware update (3.2.0)

Post by Subzero »

Same here, see my post (https://forum.netatmo.com/viewtopic.php?f=42&t=20089) I notice person detection at night is way worse. Something to do with the reduction in false positives, but it's set way to aggressively so just nothing is recorded other than cars at least at night. Looking at other solutions as it's no longer reliable.
theracer23
Posts: 3
Joined: 05 Mar 2016, 14:05

Re: Lousy detection after firmware update (3.2.0)

Post by theracer23 »

Exactly the same thing. At night it only records vehicles but even during the day it struggles to record humans!
So it is useless as a 'security camera'.I'll wait some time to see if they make updates to fix this, otherwise I'll have to switch to the competition (maybe arlo).
OH010
Posts: 2
Joined: 26 Sep 2021, 12:40

Re: Lousy detection after firmware update (3.2.0)

Post by OH010 »

The firmware update froze my camera and had to reset it using the QR codes.
Now it's running but will not detect animals.
Prior the update, I had the floodlight switch on to scare foxes but it does not work anymore.
Also, the floodlight is now switching on every 1 min when there is a bit of wind moving the branches. This did not happen before as I have set it to go on only for animals and people.

Are you investigating these issues perhaps?
jlp44000
Posts: 23
Joined: 01 Sep 2020, 10:51

Re: Lousy detection after firmware update (3.2.0)

Post by jlp44000 »

Hi, same for me ! (in France ; sorry for my bad english))
On the left corner on my outdoor camera there is the way to my garage ; usually, i have always a detection when going to the garage ; since 1 or 2 weekd (and upgrade i guess), almost 0 detection

thats a problem as you said for a "security camera" !!!
criville63
Posts: 2
Joined: 27 Sep 2021, 10:42

Re: Lousy detection after firmware update (3.2.0)

Post by criville63 »

Hi, same for me too
n0ize
Posts: 4
Joined: 14 Jun 2019, 19:15

Re: Lousy detection after firmware update (3.2.0)

Post by n0ize »

Same here.

0 detections since update. Not even birds.

@Netatmo please fix
jlp44000
Posts: 23
Joined: 01 Sep 2020, 10:51

Re: Lousy detection after firmware update (3.2.0)

Post by jlp44000 »

@Netatmo ???
Subzero
Posts: 312
Joined: 08 Oct 2016, 14:03

Re: Lousy detection after firmware update (3.2.0)

Post by Subzero »

jlp44000 wrote: 27 Sep 2021, 08:50 Hi, same for me ! (in France ; sorry for my bad english))
On the left corner on my outdoor camera there is the way to my garage ; usually, i have always a detection when going to the garage ; since 1 or 2 weekd (and upgrade i guess), almost 0 detection

thats a problem as you said for a "security camera" !!!
Sorry to hear that, it is very frustrating when an update makes detection worse. :-(
NED13
Posts: 3
Joined: 27 Sep 2021, 21:23

Re: Lousy detection after firmware update (3.2.0)

Post by NED13 »

Netatmo, fix this! Now its unsafe and just an expensive dummie camera…
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