Firmware 3.5.1

Tips, tricks and frequently asked questions
syepes
Posts: 28
Joined: 02 Dec 2013, 22:57

Re: Firmware 3.5.1

Post by syepes »

Any news on this? I am also stuck with 3.2.3
Slim
Posts: 133
Joined: 08 Dec 2016, 18:54

Re: Firmware 3.5.1

Post by Slim »

Ditto…my outdoor cameras are still on fw 3.2.3

Edit: Now on fw 3.5.1 seems to work ok 👍🏻
Last edited by Slim on 25 Jan 2022, 14:06, edited 2 times in total.
Netatmo Weather Station, rain and wind gauge.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
sema...92
Posts: 17
Joined: 23 Nov 2021, 14:33

Re: Firmware 3.5.1

Post by sema...92 »

You guys have to contact the support.
For me it worked. I have received the updates a few hours after creating the support case.
Slim
Posts: 133
Joined: 08 Dec 2016, 18:54

Re: Firmware 3.5.1

Post by Slim »

sema...92 wrote: 23 Jan 2022, 17:18 You guys have to contact the support.
For me it worked. I have received the updates a few hours after creating the support case.
Will do ;)

Thanks
Netatmo Weather Station, rain and wind gauge.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Slim
Posts: 133
Joined: 08 Dec 2016, 18:54

Re: Firmware 3.5.1

Post by Slim »

Hello. Just a little update.

I received this email today from support after I contacted them yesterday and a few hours after reading the email, all three of my outdoor cameras were updated with fw 3.5.1. So far, so good :)

Gladys (Netatmo)
Jan 25, 2022, 9:02 GMT+1

Dear user

Thank you for your message.

A few users still report detection issues with the latest firmware upgrades.

As it is important for us that the cameras work as intended, we just upgraded the firmware that rolls back the previous detection algorithm but includes the latest security fixes that were added in the latest firmware update.

You will get notified into the app once the firmware update is done and have nothing to do on your end.

Once again, we would like to thank you for your patience and apologize for any inconvenience this might have caused.

Kind regards,

Gladys
Technical specialist
Netatmo Weather Station, rain and wind gauge.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Fergie
Posts: 1
Joined: 11 Apr 2022, 17:05

Re: Firmware 3.5.1

Post by Fergie »

I had to ask to be rolled back to 3.5.1 as well as the detection was awful under 3.2.3.

My cameras now seem to be updating to 3.5.3 - does anyone have any information about this version?
fsf976
Posts: 88
Joined: 03 Mar 2017, 10:31

Re: Firmware 3.5.1

Post by fsf976 »

Mine have all updated to 3.5.3 also from 3.5.1. No change that I can see. HKSV still not working.
Gente
Posts: 6
Joined: 28 Nov 2021, 12:44

Re: Firmware 3.5.1

Post by Gente »

Same here FW 3.5.3 and HKSV still not working :oops:
tcs
Posts: 23
Joined: 20 Dec 2017, 18:42

Re: Firmware 3.5.1

Post by tcs »

Gente wrote: 16 Apr 2022, 18:20 Same here FW 3.5.3 and HKSV still not working :oops:
Same here FW 3.9.1 :|
Tkh40
Posts: 2
Joined: 18 Apr 2022, 10:28

Re: Firmware 3.5.1

Post by Tkh40 »

@netatmo support I don’t see this update, can you help?
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