Firmware 3.5.1
Re: Firmware 3.5.1
Any news on this? I am also stuck with 3.2.3
Re: Firmware 3.5.1
Ditto…my outdoor cameras are still on fw 3.2.3
Edit: Now on fw 3.5.1 seems to work ok
Edit: Now on fw 3.5.1 seems to work ok
Last edited by Slim on 25 Jan 2022, 14:06, edited 2 times in total.
Netatmo Weather Station, rain and wind gauge.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Re: Firmware 3.5.1
You guys have to contact the support.
For me it worked. I have received the updates a few hours after creating the support case.
For me it worked. I have received the updates a few hours after creating the support case.
Re: Firmware 3.5.1
Will do
Thanks
Netatmo Weather Station, rain and wind gauge.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Re: Firmware 3.5.1
Hello. Just a little update.
I received this email today from support after I contacted them yesterday and a few hours after reading the email, all three of my outdoor cameras were updated with fw 3.5.1. So far, so good
Gladys (Netatmo)
Jan 25, 2022, 9:02 GMT+1
Dear user
Thank you for your message.
A few users still report detection issues with the latest firmware upgrades.
As it is important for us that the cameras work as intended, we just upgraded the firmware that rolls back the previous detection algorithm but includes the latest security fixes that were added in the latest firmware update.
You will get notified into the app once the firmware update is done and have nothing to do on your end.
Once again, we would like to thank you for your patience and apologize for any inconvenience this might have caused.
Kind regards,
Gladys
Technical specialist
I received this email today from support after I contacted them yesterday and a few hours after reading the email, all three of my outdoor cameras were updated with fw 3.5.1. So far, so good
Gladys (Netatmo)
Jan 25, 2022, 9:02 GMT+1
Dear user
Thank you for your message.
A few users still report detection issues with the latest firmware upgrades.
As it is important for us that the cameras work as intended, we just upgraded the firmware that rolls back the previous detection algorithm but includes the latest security fixes that were added in the latest firmware update.
You will get notified into the app once the firmware update is done and have nothing to do on your end.
Once again, we would like to thank you for your patience and apologize for any inconvenience this might have caused.
Kind regards,
Gladys
Technical specialist
Netatmo Weather Station, rain and wind gauge.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Netatmo Presence Outdoor Camera.
Netatmo Smart Video Doorbell.
Re: Firmware 3.5.1
I had to ask to be rolled back to 3.5.1 as well as the detection was awful under 3.2.3.
My cameras now seem to be updating to 3.5.3 - does anyone have any information about this version?
My cameras now seem to be updating to 3.5.3 - does anyone have any information about this version?
Re: Firmware 3.5.1
Mine have all updated to 3.5.3 also from 3.5.1. No change that I can see. HKSV still not working.
Re: Firmware 3.5.1
Same here FW 3.5.3 and HKSV still not working
Re: Firmware 3.5.1
@netatmo support I don’t see this update, can you help?