Tags for Presence

Tips, tricks and frequently asked questions
olli1705
Posts: 8
Joined: 15 Jun 2016, 08:48

Tags for Presence

Post by olli1705 » 15 Nov 2016, 08:19

Can anybofy tell me when i can connect tags to the presence? Setup in the app says "soon" ...

Florian Netatmo
Posts: 68
Joined: 19 Mar 2015, 18:17

Re: Tags for Presence

Post by Florian Netatmo » 16 Nov 2016, 06:59

Dear olli1705,

We are currently testing this feature, I cannot give you a precise date yet. We will keep you updated as soon as it will be available !

Thank you for your trust

Florian

testko
Posts: 24
Joined: 25 Jan 2016, 19:55

Re: Tags for Presence

Post by testko » 29 Nov 2016, 21:03

Anything new...release date?

Clem23
Posts: 15
Joined: 06 Dec 2016, 23:36

Re: Tags for Presence

Post by Clem23 » 06 Dec 2016, 23:50

Hi,

A release date would be welcome !

I bought this cam and for this feature but can't use it one month later. Not happy at all.

Perhaps is there a way to help you to develop this feature by testingna beta version.

I would be pleased.

Una Real
Posts: 300
Joined: 04 Dec 2012, 23:16

Re: Tags for Presence

Post by Una Real » 07 Dec 2016, 00:22

Beta testing? I'm old enough to remember when companies actually did do beta testing prior to official product release. Nowadays, most companies just release products and allow their customers to do the beta testing. Don't believe me? Spend some time reading through these forums. I'm not singling out Netatmo here - simply commenting about how things are commonly done with products in general these days. Netatmo is only conforming to the norm.

Clem23
Posts: 15
Joined: 06 Dec 2016, 23:36

Re: Tags for Presence

Post by Clem23 » 16 Dec 2016, 13:29

Release date for this feature please !

jueti
Posts: 79
Joined: 29 Dec 2016, 21:51

Re: Tags for Presence

Post by jueti » 29 Dec 2016, 21:57

Yes, I would like to see Tags being able to connect and work together with PRESENCE as well.

OTOH, what I could read so far from user reactions at amazon.de the current Tags for Welcome are not really working well and amazon has suspended delivery to customers.

So maybe better to wait for PRESENCE tags until all the bugs have been squashed out of this programme ...

testko
Posts: 24
Joined: 25 Jan 2016, 19:55

Re: Tags for Presence

Post by testko » 17 Jan 2017, 08:33

I already have tags that are compatible with presence for two months. But i cannot install them, because of no support in IOS app.

Netatmo should provide a release date of support tags for presence.

vojta66
Posts: 285
Joined: 21 Jan 2016, 11:56
Contact:

Re: Tags for Presence

Post by vojta66 » 17 Jan 2017, 14:36

Another headache.....result nowhere....I think Netatmo should focus to make existing products 100% working rather then introducing another toys: smokealarm....etc.... :geek:
1Welcome(v415), 9 tags (v57), 1Smart Smoke (v108),1Smart Siren (v107)
1 Weather Station(v160), Outdoor module (48),Rain Gauge(v11) Wind Gauge(v23),3 Indoor Modules (v46)
1Thermostat(v71+relay 2nd generation (v203) + 5Valves (v79)
2Presence cameras(v155)

testko
Posts: 24
Joined: 25 Jan 2016, 19:55

Re: Tags for Presence

Post by testko » 20 Jan 2017, 20:00

Still no answer from netatmo. But team is back???

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