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Re: Change SD Card

Posted: 19 Mar 2017, 22:30
by sendmartin
Nearly there!

Last email from Netatmo dated 17/03/17:

I am going to ask for your refund but I need your bank details (BIC and IBAN) to transfer you the amount

Thank you for your confidence
Have a nice day,

Re: Change SD Card

Posted: 17 May 2017, 10:12
by Johan_Netatmo
In order to change the SD Card you need to make sure it's a class 10 card. Note that in order to save the micro SD card from water and humidity, a dielectric grease is applied in the card slot that protects the pins.

More info here -> https://www.netatmo.com/en-US/helpcente ... d-i-do/271

Replacement Kit -> https://shop.netatmo.com/eur_en/presenc ... dcard.html

Re: Change SD Card

Posted: 19 May 2017, 08:07
by fsf976
Johan_Netatmo wrote:Replacement Kit -> https://shop.netatmo.com/presence-micro-sdcard.html
This link gives a 404 not found error.

Looks like the actual link is https://shop.netatmo.com/eur_en/presenc ... dcard.html

Thanks

Russell

Re: Change SD Card

Posted: 19 May 2017, 09:59
by Brieuc_Netatmo
Thank you Russell.
I've edited Johan's post to update the link.

Re: Change SD Card

Posted: 07 Jun 2017, 08:33
by uk1
Johan_Netatmo wrote:In order to change the SD Card you need to make sure it's a class 10 card. Note that in order to save the micro SD card from water and humidity, a dielectric grease is applied in the card slot that protects the pins.
How much grease must be applied? Where exactly? Grease on the contact surface of the SD card?

Re: Change SD Card

Posted: 07 Jun 2017, 13:53
by Brieuc_Netatmo
uk1 wrote:
Johan_Netatmo wrote:In order to change the SD Card you need to make sure it's a class 10 card. Note that in order to save the micro SD card from water and humidity, a dielectric grease is applied in the card slot that protects the pins.
How much grease must be applied? Where exactly? Grease on the contact surface of the SD card?
Hi,
Here is the instructions manual provided with the replacement kit:
2017-04 Presence MicroSD card guide-V1-WEB.pdf
(2.21 MiB) Downloaded 334 times

Re: Change SD Card

Posted: 28 Jun 2017, 19:55
by Subzero
Is 32gb the biggest memory card you can use, if so can a future firmware update increase this? 32gb isn't giving me enough days recording. :-(

Re: Change SD Card

Posted: 08 Sep 2017, 17:40
by jelockwood
Several posts suggest getting industrial aka extreme versions of SD cards which are supposed to cope better with larger temperature ranges and are also faster than the included (cheap) SD card. This sounds a wise suggestion. I had originally found a Kingston card which fell in to this category and subsequently what appears to be a similar Sandisk product.

Unfortunately it seems that the now relatively 'small' capacity of 32GB are increasingly hard to find, for example only one Kingston card seems to be available in the entire UK.

What make/model and part number of card are people currently buying? What supplier and price in the UK if your also UK based?

Many thanks.

Re: Change SD Card

Posted: 08 Sep 2017, 22:36
by kiboost
Agree, in coming years it will be a real problem ... And SD cards are not known for reliability!

What happens if we put a 128Gb or 512Gb ? Does it will format a 32Gb partition and use just that, it will it does not work at all ?

Re: Change SD Card

Posted: 04 Oct 2017, 12:37
by dashman
was there any update to this? (the question over use of larger cards)?