Where's the New Firmware?

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Una Real
Posts: 307
Joined: 04 Dec 2012, 23:16

Where's the New Firmware?

Post by Una Real » 31 Jan 2017, 09:48

Now 5 days since version 86 became available and I'm still at 82. Having recently discovered on and off periods where no recordings are happening (live stream always working at same time), and now not getting any notifications even when recordings do occur - am hoping the new firmware will fix this. It better. Am really getting totally fed up with this P.O.S.

Netatmo says, "New firmwares are automatically pushed from our servers as soon as they're available. The deployement on all products is progressive." Okay, so what exactly does "progressive" mean in terms of when people can expect the update after it's available? Thanks.

gieljnssns
Posts: 41
Joined: 23 Nov 2016, 17:56

Re: Where's the New Firmware?

Post by gieljnssns » 31 Jan 2017, 10:43

I have no live view, no notifications, no recordings, no floodlight for a couple days.
Also still on v82.
The only thing are previous recordings.
I've powered down the camera a couple times.
I've mailed Netatmo, no answer.

vojta66
Posts: 327
Joined: 21 Jan 2016, 11:56
Contact:

Re: Where's the New Firmware?

Post by vojta66 » 31 Jan 2017, 11:38

Exactly....five days v86 is out and I am running v82...as I wrote in another thread....I would be really interested to know according which "key" they do distribute newer fw to users? Geographically?
1Welcome(v456), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v206)
1 Weather Station(v178), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v194 )

Una Real
Posts: 307
Joined: 04 Dec 2012, 23:16

Re: Where's the New Firmware?

Post by Una Real » 31 Jan 2017, 12:04

Geographically would not seem to make much sense in terms of digital distribution, but it's probably a valid question - considering it is Netatmo, after all. ;)

Since originally posting, have discovered I was indeed getting notifications on my old iPhone 4s running iOS 9. However, nothing on my iPad running latest iOS 10. And, yes, double-checked to make sure all settings were correct. Wonky. But it is Netatmo, after all.

Do I sound bitter? Am not usually, but am becoming increasingly so the more experience I have with this product. Am really tempted to post my very negative review on Amazon tomorrow - whether I get the upgrade or not. Was planning on waiting and giving the new firmware a fair spin to see if anything concerning recognition errors had been fixed. But can always update the review later. Potential customers should be aware of what a joke this thing was right out of the box. Would give them a good idea of the type of company Netatmo has become.

kiboost
Posts: 596
Joined: 21 Jun 2013, 09:27

Re: Where's the New Firmware?

Post by kiboost » 31 Jan 2017, 12:42

I had one of my cams upgraded to v86, the other is still v82 several days later... go figure...
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vojta66
Posts: 327
Joined: 21 Jan 2016, 11:56
Contact:

Re: Where's the New Firmware?

Post by vojta66 » 31 Jan 2017, 13:01

Are we going to exclude distribution of v86 was terminated because of .... :D
1Welcome(v456), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v206)
1 Weather Station(v178), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v194 )

tifoso
Posts: 17
Joined: 30 Nov 2015, 23:41

Re: Where's the New Firmware?

Post by tifoso » 31 Jan 2017, 13:36

My Presence is still on v82 as well. But I am pretty lucky about this situation. Since replacing the original sd card by a fast SanDisk 32gb sd card everything works well. No more disconnections.

Una Real
Posts: 307
Joined: 04 Dec 2012, 23:16

Re: Where's the New Firmware?

Post by Una Real » 31 Jan 2017, 13:56

tifoso wrote:My Presence is still on v82 as well. But I am pretty lucky about this situation. Since replacing the original sd card by a fast SanDisk 32gb sd card everything works well. No more disconnections.
Yes, you are lucky. Never had real problems with disconnects myself, but had the fast SanDisk 32gb card installed from the very start. So maybe that had something to do with my lack of disconnects. Think I've had maybe a couple of short ones in the course of about 8 weeks. Could have simply been due to unnoticed momentary internet outages. No real way to tell.

espentan
Posts: 4
Joined: 28 Dec 2016, 16:57

Re: Where's the New Firmware?

Post by espentan » 31 Jan 2017, 15:33

I have one camera that received 86 on the 27th and two others that are still on 82. All cameras are on the same network/location. A bit strange..

Una Real
Posts: 307
Joined: 04 Dec 2012, 23:16

Re: Where's the New Firmware?

Post by Una Real » 31 Jan 2017, 15:44

espentan wrote:I have one camera that received 86 on the 27th and two others that are still on 82. All cameras are on the same network/location. A bit strange..
Did you put them all into service at about the same time?

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