Whithout notifications

Tips, tricks and frequently asked questions
Sdke
Posts: 17
Joined: 03 Jul 2017, 09:16

Re: Whithout notifications

Post by Sdke » 06 Aug 2017, 13:52

oh.. i have the same issue..

ssamsonice
Posts: 3
Joined: 23 Jun 2017, 21:59

Re: Whithout notifications

Post by ssamsonice » 06 Aug 2017, 14:59

I also had problems for the last two days with no recordings and notifications.

But just now I took power from the camera for about 30 seconds and then booted it.

And now all the last two days of recordings are slowly coming into the timeline (apparantly the camera did record to the SD card - but did not save to the timeline or to FTP), and when I step out in front of the camera notifications are working again.

MuchHat
Posts: 18
Joined: 02 Aug 2016, 07:10

Re: Whithout notifications

Post by MuchHat » 06 Aug 2017, 18:46

Netatmo,
Are you fixing this?
It's been two days. For same cameras it's starting to work again, but I have few completely stuck

jofre_netatmo
Posts: 800
Joined: 18 Jun 2014, 15:09

Re: Whithout notifications

Post by jofre_netatmo » 06 Aug 2017, 18:50

Hello all,
For several hours there's been a service interruption that affected notifications, events on the timeline and the installation process.
Our engineers have reestablished service by 4pm today.
Please accept our apologies for the inconvenience.
Sincerely,
Jofre - Netatmo Team

KaiUwe
Posts: 26
Joined: 13 Jun 2014, 09:28

Re: Whithout notifications

Post by KaiUwe » 06 Aug 2017, 19:31

Still not working for me.

vojta66
Posts: 312
Joined: 21 Jan 2016, 11:56
Contact:

Re: Whithout notifications

Post by vojta66 » 06 Aug 2017, 22:15

Still not working here and I am really angry
Shame on you Netatmo. Only live works, no notifications and no records on timeline more than 24 hours.

Very reliable security camera !!!
1Welcome(v440), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v203)
1 Weather Station(v164), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v176)

Subzero
Posts: 247
Joined: 08 Oct 2016, 14:03

Re: Whithout notifications

Post by Subzero » 06 Aug 2017, 23:43

If it saves locally, why can't we view the recordings without Netatmo servers, surely local access should still be allowed? What does that mean when in the future 5/10years from now and the servers are shutdown, it's just a paperweight?

chilou
Posts: 76
Joined: 08 Feb 2016, 00:43

Re: Whithout notifications

Post by chilou » 06 Aug 2017, 23:57

Tweet to inform everyone #shame #netatmo

vojta66
Posts: 312
Joined: 21 Jan 2016, 11:56
Contact:

Re: Whithout notifications

Post by vojta66 » 07 Aug 2017, 06:08

Seems it works again . For how long ? What is to expect neXt? I took my lesson and will never ever buy Netatmo product again...
1Welcome(v440), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v203)
1 Weather Station(v164), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
2Presence cameras(v176)

KaSo
Posts: 2
Joined: 17 Jul 2017, 10:41

Re: Whithout notifications

Post by KaSo » 07 Aug 2017, 10:13

The same here. My problem started at 18 juli with severe delays. I notified Netatmo and it was solved for 2 days.
Now i have received only 1 notifacation sunday at 21u54. But all other notifications are not on my timeline.
(last normal notification friday at 9:49). I think they have big problems with their servers. Also the weathermap is not normal.

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