Same problem with me. One Presence is working, the other one not. Until Friday I had no problems...
Is there no official reaction from Netatmo available?
Detection is not working
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- Posts: 828
- Joined: 18 Jun 2014, 15:09
Re: Detection is not working
Hello all,
For several hours there's been a service interruption that affected notifications, events on the timeline and the installation process.
Our engineers have reestablished service by 4pm today. You can now install and use your cameras normally.
Please accept our apologies for the inconvenience.
Sincerely,
For several hours there's been a service interruption that affected notifications, events on the timeline and the installation process.
Our engineers have reestablished service by 4pm today. You can now install and use your cameras normally.
Please accept our apologies for the inconvenience.
Sincerely,
Jofre - Netatmo Team
Re: Detection is not working
Still not working for me.
Re: Detection is not working
Not working for me either in the UK
Re: Detection is not working
Not working at all more than 24 hours in Czech Republic till now
What a shame Netatmo
What a shame Netatmo
1Welcome(512), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v209)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)
Re: Detection is not working
Tweet to report this shame #netatmo
Re: Detection is not working
Guys, they're all on holiday. Don't expect support in August from a French company. I feel bad for the Devs and support team as clearly threadbare. However that doesn't help customers.
As is, both my Presence and Welcome are entirely deficient products. Should have bitten the golden bullet and bought Nest or set up a NAS system.
As is, both my Presence and Welcome are entirely deficient products. Should have bitten the golden bullet and bought Nest or set up a NAS system.
Re: Detection is not working
Seems it works again, question is what comes next?
1Welcome(512), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v209)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)