HomeKit air quality: unknown - firmware v48

Tips, tricks and frequently asked questions
vcdx71
Posts: 6
Joined: 10 Mar 2020, 15:56

Re: HomeKit air quality: unknown - firmware v48

Post by vcdx71 »

Same here, Home shows unknown but home coach app shows correctly..
iandrono
Posts: 19
Joined: 18 Nov 2019, 19:00

Re: HomeKit air quality: unknown - firmware v48

Post by iandrono »

I’m getting tired of waiting... I’m seriously considering getting rid of the healthy home coach and replacing it with an Eve Room... they messed up the homekit air quality sensor with firmware 48 and don’t even mind on fixing it!!
ozman
Posts: 9
Joined: 13 Feb 2020, 22:36

Re: HomeKit air quality: unknown - firmware v48

Post by ozman »

What is going on? Can you pls fix this issue or roll the firmware back?
ChmGolf
Posts: 65
Joined: 03 Jun 2014, 19:33

Re: HomeKit air quality: unknown - firmware v48

Post by ChmGolf »

now it's been half a year since we reported this issue. Interesting, how companies work nowadays. i think I should adjust my work-life balance accordingly...
iandrono
Posts: 19
Joined: 18 Nov 2019, 19:00

Re: HomeKit air quality: unknown - firmware v48

Post by iandrono »

It’s incredible... I don’t even mind just going back to the previous version don’t know why Netstmo doesn’t do anything
mac_cosmo
Posts: 2
Joined: 06 Jan 2020, 15:02

Re: HomeKit air quality: unknown - firmware v48

Post by mac_cosmo »

Whats the purpose of an Air Quality Monitor, when it doesn't know the air quality? It's been months now since the first report.
This device is useless.
stekam69
Posts: 3
Joined: 24 Nov 2020, 14:07

Re: HomeKit air quality: unknown - firmware v48

Post by stekam69 »

same here!

and i dont have any automation possible on humidity sensor ? do you ?
bkorsten
Posts: 4
Joined: 23 Nov 2018, 17:12

Re: HomeKit air quality: unknown - firmware v48

Post by bkorsten »

I logged a service call a while back and got this response last week:
Thank you for your patience.

Our engineers have now fixed the situation.
The v50 firmware will be on your HomeCoach very soon.
I remain available for any further requests.
iandrono
Posts: 19
Joined: 18 Nov 2019, 19:00

Re: HomeKit air quality: unknown - firmware v48

Post by iandrono »

Well this is good news... hope “very soon” doesn’t turn into a year though...
mac_cosmo
Posts: 2
Joined: 06 Jan 2020, 15:02

Re: HomeKit air quality: unknown - firmware v48

Post by mac_cosmo »

Another month, no update.
This is ridiculous .. after 9 months.
In that time, children are made and born.
Post Reply

Return to “Frequently Asked Questions”