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Re: HomeKit air quality: unknown - firmware v48

Posted: 27 Mar 2020, 09:02
by GEORGzer
If it can be done then only by Netatmo support.
You could try to contact them directly about this manner through the website.

Re: HomeKit air quality: unknown - firmware v48

Posted: 28 Mar 2020, 05:41
by ozman
I have the same issue - air quality now displays as “unknown” since v48

Re: HomeKit air quality: unknown - firmware v48

Posted: 30 Mar 2020, 17:04
by sergeantd
dvd2000 wrote:
27 Mar 2020, 08:36


Is there a way to downgrade? The update broke another thing: before v48 firmware the HomeKit co2 sensor were update more often, now have to wait the 10 minutes update as per home coach app. Not good, I have automations based on readings while a window were opened...
Can you tell me how often it was updated? Because I started some automations in v48 and I don't have v45 experiences.

Re: HomeKit air quality: unknown - firmware v48

Posted: 30 Mar 2020, 19:51
by dvd2000
sergeantd wrote:
30 Mar 2020, 17:04
dvd2000 wrote:
27 Mar 2020, 08:36


Is there a way to downgrade? The update broke another thing: before v48 firmware the HomeKit co2 sensor were update more often, now have to wait the 10 minutes update as per home coach app. Not good, I have automations based on readings while a window were opened...
Can you tell me how often it was updated? Because I started some automations in v48 and I don't have v45 experiences.
In HomeKit and with v48 every 10 minutes. But before it was updated in HomeKit every 2/3 minutes

Re: HomeKit air quality: unknown - firmware v48

Posted: 22 Apr 2020, 13:36
by ozman
Now also stops responding every three days and requires a power cycle to get it to work again. Please fix by releasing another firmware

Re: HomeKit air quality: unknown - firmware v48

Posted: 13 May 2020, 15:04
by ChmGolf
Is there any news on a firmware upgrade? v48 definitely has a homkit bug...

Re: HomeKit air quality: unknown - firmware v48

Posted: 18 May 2020, 22:48
by ozman
ChmGolf wrote:
13 May 2020, 15:04
Is there any news on a firmware upgrade? v48 definitely has a homkit bug...
Agree - please fix

Re: HomeKit air quality: unknown - firmware v48

Posted: 26 Jun 2020, 10:27
by ChmGolf
It's been a quarter of a year since we reported this issue. The latest firmware 48.0 has a bug which renders the air quality sensor unusable in HomeKit. Netatmo, when are you in the mood to fix this?

Re: HomeKit air quality: unknown - firmware v48

Posted: 04 Jul 2020, 00:45
by dvd2000
Yes, it’s a shame.

Re: HomeKit air quality: unknown - firmware v48

Posted: 10 Jul 2020, 19:28
by iandrono
I think that the best thing we can do is open a big request from within the Home Coach app. I’ve done that, got a response from Netatmo to delete the device from homekit and re add it. Since that didn’t work I reply and got a response saying that “they’ll look into it”.

Don’t think that forum posts will do anything, proper claim through proper channels may will... if they see enough people with the same problem...