The Settings/ Advanced settings screen does not open.
It is checked it on 2 iPhones for 2 accounts – the same result.
My nephew initially found it and he told this issue exist several months already!
Do you know why this happens?
Advanced settings screen does not open
Advanced settings screen does not open
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Last edited by stanikuz on 22 Dec 2020, 20:48, edited 1 time in total.
Stan Kuznetsov
Weather: 3x Stations + 7x Indoor Modules + 3x Rain + 2x Wind + 2x Home Coach
Security: 3x Welcome + 2x Presence + 3x Smoke Alarms + 1x CO2 Alarm + 20x Door/Window Sensors + 1x Doorbell
Energy: 7x Valves + 1x Thermostat with 3x Relays
Weather: 3x Stations + 7x Indoor Modules + 3x Rain + 2x Wind + 2x Home Coach
Security: 3x Welcome + 2x Presence + 3x Smoke Alarms + 1x CO2 Alarm + 20x Door/Window Sensors + 1x Doorbell
Energy: 7x Valves + 1x Thermostat with 3x Relays
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- Posts: 6
- Joined: 29 Nov 2020, 20:30
Re: Advanced settings screw does not open
Same problem on mine.
I was trying to add a guest account access which I believe should be in the Advanced settings.
I was trying to add a guest account access which I believe should be in the Advanced settings.
Re: Advanced settings screen does not open
@Brieuc_Netatmo
Could you help?
Could you help?
Stan Kuznetsov
Weather: 3x Stations + 7x Indoor Modules + 3x Rain + 2x Wind + 2x Home Coach
Security: 3x Welcome + 2x Presence + 3x Smoke Alarms + 1x CO2 Alarm + 20x Door/Window Sensors + 1x Doorbell
Energy: 7x Valves + 1x Thermostat with 3x Relays
Weather: 3x Stations + 7x Indoor Modules + 3x Rain + 2x Wind + 2x Home Coach
Security: 3x Welcome + 2x Presence + 3x Smoke Alarms + 1x CO2 Alarm + 20x Door/Window Sensors + 1x Doorbell
Energy: 7x Valves + 1x Thermostat with 3x Relays
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- Posts: 3088
- Joined: 02 Jan 2014, 11:20
Re: Advanced settings screen does not open
Hi,
Thank you for reporting this.
Our engineers are already aware of this issue and they do their best to provide a fix as soon as possible.
In the meantime, please consider using an Android phone to connect to your account and change the settings, or follow this link: https://my.netatmo.com/settingshomecoach
Thank you for your patience.
Thank you for reporting this.
Our engineers are already aware of this issue and they do their best to provide a fix as soon as possible.
In the meantime, please consider using an Android phone to connect to your account and change the settings, or follow this link: https://my.netatmo.com/settingshomecoach
Thank you for your patience.
Brieuc - Netatmo Team
Re: Advanced settings screen does not open
Thank you very much for the secret link! It temporary resolves the issue.Brieuc_Netatmo wrote: ↑23 Dec 2020, 11:20 Hi,
Thank you for reporting this.
Our engineers are already aware of this issue and they do their best to provide a fix as soon as possible.
In the meantime, please consider using an Android phone to connect to your account and change the settings, or follow this link: https://my.netatmo.com/settingshomecoach
Thank you for your patience.
Stan Kuznetsov
Weather: 3x Stations + 7x Indoor Modules + 3x Rain + 2x Wind + 2x Home Coach
Security: 3x Welcome + 2x Presence + 3x Smoke Alarms + 1x CO2 Alarm + 20x Door/Window Sensors + 1x Doorbell
Energy: 7x Valves + 1x Thermostat with 3x Relays
Weather: 3x Stations + 7x Indoor Modules + 3x Rain + 2x Wind + 2x Home Coach
Security: 3x Welcome + 2x Presence + 3x Smoke Alarms + 1x CO2 Alarm + 20x Door/Window Sensors + 1x Doorbell
Energy: 7x Valves + 1x Thermostat with 3x Relays