No data in the app

Tips, tricks and frequently asked questions
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piero
Posts: 7
Joined: 17 Oct 2016, 21:13

No data in the app

Post by piero »

Strange but real sometime the app of home coach riveals no data. As wi fi connection was lost. But the Homekit app display all data. What can i do?
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Brieuc_Netatmo
Posts: 3088
Joined: 02 Jan 2014, 11:20

Re: No data in the app

Post by Brieuc_Netatmo »

Hi,
The power supply unit of Home Coach has to be checked, it might not be stable.
If it seems to be OK, then please check also your router power supply stability, and your network settings.
If you still have random disconnections, please contact our Support through the online Assistance.
Brieuc - Netatmo Team
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