Netatmo callback unreliable

The Netatmo API is a set of webservices allowing developers and third parties to access Netatmo device's data.
kiboost
Posts: 570
Joined: 21 Jun 2013, 09:27

Re: Netatmo callback unreliable

Post by kiboost » 18 Jul 2018, 09:14

Anyone alive at Netatmo ?

Since a few days, callback arrive sometimes 20 to 30mins after real event. Netatmo servers also seems lagging.

Some callback even never arrive !

Completely useless actually :cry:

Any feedback ??
php-simpleNetatmoAPI Simple to use php API based on official API.

danielperna84
Posts: 3
Joined: 26 Aug 2018, 18:43

Re: Netatmo callback unreliable

Post by danielperna84 » 26 Aug 2018, 18:48

I don't receive any events anymore about people being seen. The last event I got was when I reset the network seetings of the camera for testing. So in general the webhook still seems to be active. The event payload looked like this: {"user_id":"abcdef...","app_type":"app_camera","push_type":"topology_changed"}
But other than that I get nothing. Anybody else facing the same issue? The app on my smartphone receives the events just fine.

chrisz
Posts: 4
Joined: 21 Jun 2019, 13:51

Re: Netatmo callback unreliable

Post by chrisz » 23 Jun 2019, 12:14

Hi,

Same problem here. I do not receive any events. Are webbhooks working for someone?

Cheers,

Chris

gieljnssns
Posts: 41
Joined: 23 Nov 2016, 17:56

Re: Netatmo callback unreliable

Post by gieljnssns » 24 Jun 2019, 00:00

Not for me

chrisz
Posts: 4
Joined: 21 Jun 2019, 13:51

Re: Netatmo callback unreliable

Post by chrisz » 08 Jul 2019, 17:27

Hi,

it now seems to work again. Apparently the configuration at the Netatmo Dev Server got changed and only ports 80 or 443 are allowed for webhooks.

Cheers,

Chris

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