SERIOUS ISSUE with /api/getstationsdata

The Netatmo API is a set of webservices allowing developers and third parties to access Netatmo device's data.
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skuske
Posts: 145
Joined: 13 Dec 2014, 15:11

SERIOUS ISSUE with /api/getstationsdata

Post by skuske » 20 Nov 2018, 16:28

/api/getstationsdata

does not return any dashboard_data for any module. What is goind on there?
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

andy333
Posts: 5
Joined: 20 Nov 2018, 16:54

Re: SERIOUS ISSUE with /api/getstationsdata

Post by andy333 » 20 Nov 2018, 16:55

I'm getting this error as well. No dashboard data anymore. But other data (e.g. battery) is fine.

skuske
Posts: 145
Joined: 13 Dec 2014, 15:11

Re: SERIOUS ISSUE with /api/getstationsdata

Post by skuske » 20 Nov 2018, 17:05

Yes, they broke it. dashboard_data is missing. They (once again) changed something on the servers today, and they did not test it. THIS REALLY SUCKS.
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

nmontec
Posts: 3
Joined: 20 Mar 2018, 17:11

Re: SERIOUS ISSUE with /api/getstationsdata

Post by nmontec » 20 Nov 2018, 17:06

I am also having this issue, please help!!

nmontec
Posts: 3
Joined: 20 Mar 2018, 17:11

Re: SERIOUS ISSUE with /api/getstationsdata

Post by nmontec » 20 Nov 2018, 17:07

they should warn users before applying any changes!! I have an application which his success depends on the weather data!!

andy333
Posts: 5
Joined: 20 Nov 2018, 16:54

Re: SERIOUS ISSUE with /api/getstationsdata

Post by andy333 » 20 Nov 2018, 17:07

Seems to be back right now :?
I'm getting data. But I got problems all day long...

skuske
Posts: 145
Joined: 13 Dec 2014, 15:11

Re: SERIOUS ISSUE with /api/getstationsdata

Post by skuske » 20 Nov 2018, 17:08

Can someone call them? I don't speak any French, and I doubt that they browse the forum here. Someone must tell them that they broke their own systems today.
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

Brieuc_Netatmo
Posts: 2879
Joined: 02 Jan 2014, 11:20

Re: SERIOUS ISSUE with /api/getstationsdata

Post by Brieuc_Netatmo » 20 Nov 2018, 17:23

Hi all,
Thank you very much for having reported this issue.
We immediately found its cause and it's now fixed.
Could you please confirm everything is now OK on your side?
Thanks!
Brieuc - Netatmo Team

skuske
Posts: 145
Joined: 13 Dec 2014, 15:11

Re: SERIOUS ISSUE with /api/getstationsdata

Post by skuske » 20 Nov 2018, 17:29

Yes, it is working again. Thank you.

I am sorry to say the following, but: it is really a disaster that there are always problems with the data server and that even changes to the server are not tested by you. Why don't you communicate changes to the server with us developers in advance, not just when it's too late? Why do we have no way to contact you directly and quickly? You are looking for a phone number on your website in vain. The whole thing is really catastrophic!
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

andy333
Posts: 5
Joined: 20 Nov 2018, 16:54

Re: SERIOUS ISSUE with /api/getstationsdata

Post by andy333 » 20 Nov 2018, 17:30

Yes, I'm getting data now. Thank you!

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