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SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 16:28
by skuske
/api/getstationsdata

does not return any dashboard_data for any module. What is goind on there?

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 16:55
by andy333
I'm getting this error as well. No dashboard data anymore. But other data (e.g. battery) is fine.

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:05
by skuske
Yes, they broke it. dashboard_data is missing. They (once again) changed something on the servers today, and they did not test it. THIS REALLY SUCKS.

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:06
by nmontec
I am also having this issue, please help!!

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:07
by nmontec
they should warn users before applying any changes!! I have an application which his success depends on the weather data!!

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:07
by andy333
Seems to be back right now :?
I'm getting data. But I got problems all day long...

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:08
by skuske
Can someone call them? I don't speak any French, and I doubt that they browse the forum here. Someone must tell them that they broke their own systems today.

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:23
by Brieuc_Netatmo
Hi all,
Thank you very much for having reported this issue.
We immediately found its cause and it's now fixed.
Could you please confirm everything is now OK on your side?
Thanks!

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:29
by skuske
Yes, it is working again. Thank you.

I am sorry to say the following, but: it is really a disaster that there are always problems with the data server and that even changes to the server are not tested by you. Why don't you communicate changes to the server with us developers in advance, not just when it's too late? Why do we have no way to contact you directly and quickly? You are looking for a phone number on your website in vain. The whole thing is really catastrophic!

Re: SERIOUS ISSUE with /api/getstationsdata

Posted: 20 Nov 2018, 17:30
by andy333
Yes, I'm getting data now. Thank you!