SERIOUS ISSUE: getmeasure + getstationsdata - 503 errors

The Netatmo API is a set of webservices allowing developers and third parties to access Netatmo device's data.
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skuske
Posts: 145
Joined: 13 Dec 2014, 15:11

SERIOUS ISSUE: getmeasure + getstationsdata - 503 errors

Post by skuske » 22 Dec 2018, 07:05

We are seeing thousands of 503 HTTP errors occurring in myatmo since Thursday 20th of December.

getmeasure and getstationsdata are affected. See attached log screenshot.

@netatmo: what's the reason for that? Please fix.
Attachments
serverissues_2.png
serverissues.png
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https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

Fly13
Posts: 13
Joined: 21 Dec 2018, 00:38

Re: SERIOUS ISSUE: getmeasure + getstationsdata - 503 errors

Post by Fly13 » 22 Dec 2018, 20:29

Expecting a serious and truthful answer from Netatmo. Hope you believe in Santa.
Those errors have been going on for months with a peak since dec 20th.
We can only speculate because the guys at Netatmo pulled the plug from the Help Center ( at least today dec 22nd ), not for the eShop thou .
How irresponsible!
Everybody is in the dark: Software problems, server hardware problems, ransomware attack, denial of service attack, yellow jacket invasion or they just don't know from lack of knowledge or carelessness ?
I wish I knew. Transparency should be in order.
If they can sell goods they should also support those goods in a timely manner or give customers an expected schedule of when they will get back on track.

We all know when Santa should be here ( do we ? ), but Netatmo ... hmm.
Happy Holidays to you all Netatmoërs.

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