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SERIOUS ISSUE: getmeasure + getstationsdata - 503 errors

Posted: 22 Dec 2018, 07:05
by skuske
We are seeing thousands of 503 HTTP errors occurring in myatmo since Thursday 20th of December.

getmeasure and getstationsdata are affected. See attached log screenshot.

@netatmo: what's the reason for that? Please fix.

Re: SERIOUS ISSUE: getmeasure + getstationsdata - 503 errors

Posted: 22 Dec 2018, 20:29
by Fly13
Expecting a serious and truthful answer from Netatmo. Hope you believe in Santa.
Those errors have been going on for months with a peak since dec 20th.
We can only speculate because the guys at Netatmo pulled the plug from the Help Center ( at least today dec 22nd ), not for the eShop thou .
How irresponsible!
Everybody is in the dark: Software problems, server hardware problems, ransomware attack, denial of service attack, yellow jacket invasion or they just don't know from lack of knowledge or carelessness ?
I wish I knew. Transparency should be in order.
If they can sell goods they should also support those goods in a timely manner or give customers an expected schedule of when they will get back on track.

We all know when Santa should be here ( do we ? ), but Netatmo ... hmm.
Happy Holidays to you all Netatmoƫrs.