"Someone connected to your Netatmo account" email

The Netatmo API is a set of webservices allowing developers and third parties to access Netatmo device's data.
kakoskin
Posts: 1
Joined: 03 Nov 2015, 17:36

"Someone connected to your Netatmo account" email

Post by kakoskin » 03 Nov 2015, 17:43

Hi,

I have made Windows application for my personal use which retrieves weatherstation data frequently from Netarmo api.
Today I started to receive email whenever the application accesses the api, it's quite annoying.
I have not changed my app for months, I'm caching the access token and renewing it only if it expires.

Any ideas ?

Br,
-|<alle

iTuilerie
Posts: 32
Joined: 12 Oct 2012, 01:25
Location: Troyes, France
Contact:

Re: "Someone connected to your Netatmo account" email

Post by iTuilerie » 03 Nov 2015, 17:50

Same problem for me
I have a domotique box, and one script running, every minute i receive an email

1l2p
Posts: 72
Joined: 30 Nov 2012, 19:34

Re: "Someone connected to your Netatmo account" email

Post by 1l2p » 03 Nov 2015, 18:01

Yes, same thing here since 16:30 (GMT+1). Every time my PERL script asks for an update with the API I get this email warning.

joergm6
Posts: 11
Joined: 27 Dec 2013, 10:53

Re: "Someone connected to your Netatmo account" email

Post by joergm6 » 03 Nov 2015, 18:03

there are many users with this problem. Some have already received hundreds of e-mails in a short time.

Netatmo, please stop

Edit: has that to do with the stupid defaults for e-mail preferences?
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berkinet
Posts: 17
Joined: 07 May 2013, 17:34

Re: "Someone connected to your Netatmo account" email

Post by berkinet » 03 Nov 2015, 18:26

One more report of the same problem. Is there any way to get a message to the Netatmo support staff?

trosenblatt
Posts: 233
Joined: 18 Sep 2012, 12:18

Re: "Someone connected to your Netatmo account" email

Post by trosenblatt » 03 Nov 2015, 19:00

Indeed this security feature can ben easily disabled here : https://my.netatmo.com/settingsstation/mail_preferences
We will soon update the code to disable mail notification if you are the creator of the application that uses your credentials.
Would it be fine for you ?

Regards,

Thomas.
Thomas Rosenblatt, Netatmo Team.

sarakha63
Posts: 7
Joined: 15 Dec 2014, 01:19

Re: "Someone connected to your Netatmo account" email

Post by sarakha63 » 03 Nov 2015, 19:10

But why this suddenly happens ?
It is sure that something changed on Netatmo side

berkinet
Posts: 17
Joined: 07 May 2013, 17:34

Re: "Someone connected to your Netatmo account" email

Post by berkinet » 03 Nov 2015, 19:13

trosenblatt wrote:...We will soon update the code to disable mail notification if you are the creator of the application that uses your credentials.
Would it be fine for you ?
Stimmt Daß/ Ok, yes.

DenisPac
Posts: 3
Joined: 03 Nov 2015, 19:35

Re: "Someone connected to your Netatmo account" email

Post by DenisPac » 03 Nov 2015, 19:39

It is useful to know from where a connection has been done using our credentials.
Why not adding a white list to not raise warnings when the connection comes from one IP of this white list?

seitentools
Posts: 7
Joined: 03 Nov 2015, 19:44

Re: "Someone connected to your Netatmo account" email

Post by seitentools » 03 Nov 2015, 19:46

DenisPac wrote:It is useful to know from where a connection has been done using our credentials.
Why not adding a white list to not raise warnings when the connection comes from one IP of this white list?
Yes it is usefull if someone login to the webgui or the app but not if you get this every time a code ask the API for the data.

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