Netatmo Connect down

The Netatmo API is a set of webservices allowing developers and third parties to access Netatmo device's data.
kiboost
Posts: 585
Joined: 21 Jun 2013, 09:27

Netatmo Connect down

Post by kiboost » 19 Mar 2017, 13:08

Hi, seems netatmo connect is down. No webhooks since Friday evening, not ban, can't access my app settings etc.
What happens ?

Also error 1040 innaccessible forums at night

Unreliable connect app for a security camera is a real concern.
php-simpleNetatmoAPI Simple to use php API based on official API.

vincejah
Posts: 81
Joined: 21 Jan 2015, 09:16

Re: Netatmo Connect down

Post by vincejah » 19 Mar 2017, 15:51

Hi,

same problem occurs for my web application: https://www.datatmo.com.

Netatmo, please do something quickly.

vincejah
Posts: 81
Joined: 21 Jan 2015, 09:16

Re: Netatmo Connect down

Post by vincejah » 19 Mar 2017, 17:28

It looks like Netatmo added some firewall rules on their side that prevent API to be made from Amazon Web Service (AWS) EC2 instances.

When I use a curl command to authenticate from my EC2 instance, I get a "connection refused" while the same command works fine from my private IP address.

kiboost
Posts: 585
Joined: 21 Jun 2013, 09:27

Re: Netatmo Connect down

Post by kiboost » 19 Mar 2017, 18:10

If it's the case, shame on them. The more useful apis and scripts, the more attractive their products are ...
php-simpleNetatmoAPI Simple to use php API based on official API.

kiboost
Posts: 585
Joined: 21 Jun 2013, 09:27

Re: Netatmo Connect down

Post by kiboost » 19 Mar 2017, 20:56

I can access my app settings in Chrome and my app isn't ban.
In Firefox I don't see the app settings under company settings

I doubt they will waste time to a few scripts access which doesn't concern lot of people. And indeed it create some value for a few who wants more.
php-simpleNetatmoAPI Simple to use php API based on official API.

kiboost
Posts: 585
Joined: 21 Jun 2013, 09:27

Re: Netatmo Connect down

Post by kiboost » 19 Mar 2017, 20:59

Ah, my webhook works back!!
php-simpleNetatmoAPI Simple to use php API based on official API.

kiboost
Posts: 585
Joined: 21 Jun 2013, 09:27

Re: Netatmo Connect down

Post by kiboost » 20 Mar 2017, 10:12

webhooks down again since this morning !

On iOS, can't access my app settings on Firefox, works on Safari.

:cry:
php-simpleNetatmoAPI Simple to use php API based on official API.

Brieuc_Netatmo
Posts: 2954
Joined: 02 Jan 2014, 11:20

Re: Netatmo Connect down

Post by Brieuc_Netatmo » 22 Mar 2017, 13:05

kiboost wrote:webhooks down again since this morning !

On iOS, can't access my app settings on Firefox, works on Safari.

:cry:
Hi,
Please contact us at contact-api@netatmo.com to let us investigate on this issue.
Brieuc - Netatmo Team

kiboost
Posts: 585
Joined: 21 Jun 2013, 09:27

Re: Netatmo Connect down

Post by kiboost » 23 Mar 2017, 11:30

app settings are back, but app not ban and still nothing on the hook...
php-simpleNetatmoAPI Simple to use php API based on official API.

kiboost
Posts: 585
Joined: 21 Jun 2013, 09:27

Re: Netatmo Connect down

Post by kiboost » 19 Apr 2017, 10:39

Ok, webhooks down since yesterday around 15h30.
App not ban.

Security devices require reliability !!

:evil:
php-simpleNetatmoAPI Simple to use php API based on official API.

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