api.netatmo.com Down?

The Netatmo API is a set of webservices allowing developers and third parties to access Netatmo device's data.
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ultrajones
Posts: 25
Joined: 12 Aug 2014, 01:18

api.netatmo.com Down?

Post by ultrajones » 06 Aug 2017, 19:16

My systems have been unable to access api.netatmo.com for several hours now. The IP address 195.154.172.147 is actively refusing connections on TCP port 443.

InnerException = {"No connection could be made because the target machine actively refused it 195.154.172.147:443"}

In fact, both IP addresses associated with api.netatmo.com are refusing connections on TCP port 443.

api.netatmo.com. IN A 195.154.172.147
api.netatmo.com. IN A 195.154.179.238

Is anyone else experiencing this?

Regards,
Ultrajones

gvz
Posts: 1
Joined: 06 Aug 2017, 19:29

Re: api.netatmo.com Down?

Post by gvz » 06 Aug 2017, 19:34

hello,

same thing for me since 4pm cet url is unreachable :
## ERROR: Querying [https://api.netatmo.net/oauth2/token]
Error 7: couldn't connect to host.

bertus_f
Posts: 1
Joined: 06 Aug 2017, 19:31

Re: api.netatmo.com Down?

Post by bertus_f » 06 Aug 2017, 19:40

Hi Ultrajones,

Same problem here. I run a script every 15 minutes to read my Netatmo data. Sunday August 6th, 2017, from 17h till now (19.36h, CET+1), I don't receive any data.
I use curl to get the data. Same rejection over here:
curl: (7) Failed to connect to api.netatmo.net port 443: Connection refused
Same problem with connecting to https://api.netatmo.net in the browser or pinging this site on port 443 (port 80 same result). So it has to be down for a couple of hours now.
Netatmo has no publication on their site. Last downtime was November 2nd, 2016. And no mention of today. Hopefully they see the problem soon enough and fix it.

Regards,
Bertus_F (The Netherlands)

tivo
Posts: 8
Joined: 06 Aug 2017, 19:56

Re: api.netatmo.com Down?

Post by tivo » 06 Aug 2017, 20:09

we hope....!!!!! :evil:

Amaury
Posts: 5
Joined: 06 Aug 2017, 19:52
Location: France

Re: api.netatmo.com Down?

Post by Amaury » 06 Aug 2017, 20:14

Hi everybody,
I have the same problem as yours. No connexion since this afternoon.
Failed to connect to api.netatmo.com port 443: Connection refused
even if the status of my app is ok from https://dev.netatmo.com/myaccount/:

Code: Select all

{"body":[],"status":"ok","time_exec":0.021883964538574,"time_server":1502041614}
It's a shame that there is no reliable status indicator of their server. :evil:
There is a way to obtain data from my wheather station unless using the netatmo server?

(I sent an email to the support with the link to this post)

Best regards,
Amaury.
(France)

Bimal20
Posts: 1
Joined: 06 Aug 2017, 21:41

Re: api.netatmo.com Down?

Post by Bimal20 » 06 Aug 2017, 21:44

Hi Guys,

Does this cause problems with Netatmo presence camera? I don’t seem to get any alerts being detected.

Thanks,

Bimal

berkinet
Posts: 17
Joined: 07 May 2013, 17:34

Re: api.netatmo.com Down?

Post by berkinet » 07 Aug 2017, 09:14

Still no response from Netatmo. But, the API server seems to be back online.

Amaury
Posts: 5
Joined: 06 Aug 2017, 19:52
Location: France

Re: api.netatmo.com Down?

Post by Amaury » 07 Aug 2017, 19:30

I had a tweet:
Netatmo‏Compte certifié @netatmo il y a 21 heures
En réponse à @FromentAmaury
Hi Amaury,
Our engineers are working on it, it will soon be resolved. Please keep us in touch tomorrow!
Thank you for your patience :)
the server is effectively back online.

skuske
Posts: 148
Joined: 13 Dec 2014, 15:11

Re: api.netatmo.com Down?

Post by skuske » 08 Aug 2017, 16:37

It is off again (08.08.17 4.30pm MEZ). Netatmo: what the heck is going on there?
Download myatmo from the iTunes AppStore at

https://itunes.apple.com/us/app/myatmo/ ... &ls=1&mt=8

minoscaulker
Posts: 1
Joined: 08 Aug 2017, 16:38

Re: api.netatmo.com Down?

Post by minoscaulker » 08 Aug 2017, 16:42

API has failed again. 3rd day running. What is the ETA please?

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