api.netatmo.com Down?

The Netatmo API is a set of webservices allowing developers and third parties to access Netatmo device's data.
Brieuc_Netatmo
Posts: 2948
Joined: 02 Jan 2014, 11:20

Re: api.netatmo.com Down?

Post by Brieuc_Netatmo » 11 Aug 2017, 12:44

tivo wrote:Dear Netatmo Team
Have you try to reboot your servers ;)
Maybe it helps.... :roll:
Thanks for the advice.
However it's just "a bit" more complicated :-)
Thank you again for your patience.
Brieuc - Netatmo Team

johannesho
Posts: 1
Joined: 11 Aug 2017, 14:46

Re: api.netatmo.com Down?

Post by johannesho » 11 Aug 2017, 14:49

Unfortunately, in my case it is still not working :(
When I try to call https://api.netatmo.com/oauth2/token, I get a timeout.
I checked firewall log and see the syn packages, but get no answer from your website.
Are you somehow blocking my NAT ip 193.96.98.225?
Until yesterday morning, it was working perfectly.

msagner
Posts: 1
Joined: 10 Aug 2017, 13:27
Location: Dortmund Germany

Re: api.netatmo.com Down?

Post by msagner » 14 Aug 2017, 12:58

What's the status?
Some of our (innogy Smarthome-) users are reporting connection problems with the NetAtmo backend.

Is there still maintenance work going on?
innogy Smarthome 2nd-Level Support

Brieuc_Netatmo
Posts: 2948
Joined: 02 Jan 2014, 11:20

Re: api.netatmo.com Down?

Post by Brieuc_Netatmo » 14 Aug 2017, 15:14

msagner wrote:What's the status?
Some of our (innogy Smarthome-) users are reporting connection problems with the NetAtmo backend.

Is there still maintenance work going on?
Hi,
Our servers are now working as expected.
If you need help for your application, please send a message to contact-api@netatmo.com
Have a nice day!
Brieuc - Netatmo Team

kiboost
Posts: 584
Joined: 21 Jun 2013, 09:27

Re: api.netatmo.com Down?

Post by kiboost » 14 Aug 2017, 20:19

Actually no, webhooks still don't report all events
php-simpleNetatmoAPI Simple to use php API based on official API.

Errok
Posts: 5
Joined: 16 Aug 2017, 15:37

Re: api.netatmo.com Down?

Post by Errok » 22 Aug 2017, 22:49

Oups

mvmlt
Posts: 64
Joined: 05 Oct 2014, 15:24

Re: api.netatmo.com Down?

Post by mvmlt » 28 Aug 2017, 08:23

hi,

always the same error .... even after delete/create new hardware

2017-08-28 08:19:32.229 Error: Netatmo: Error connecting to Server...

For Netatmo users ... do you have this error ?
Th: j0403b8/40
Relais:?/68

Amaury
Posts: 5
Joined: 06 Aug 2017, 19:52
Location: France

Re: api.netatmo.com Down?

Post by Amaury » 28 Aug 2017, 11:21

Hi,
no the server is still running correctly. (at 11h12 am)
Check your network.

fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: api.netatmo.com Down?

Post by fleproust » 28 Aug 2017, 12:17

Bug At 12h pm

fleproust
Posts: 46
Joined: 11 Aug 2017, 08:50

Re: api.netatmo.com Down?

Post by fleproust » 28 Aug 2017, 12:24

Via ifttt
Attachments
IMG_9576.PNG

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