station jams - no data

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elaustriaco
Posts: 1
Joined: 11 Jun 2013, 12:52

station jams - no data

Post by elaustriaco » 11 Jun 2013, 13:08

For some reason my station jams regularly. :cry: (the last data recorded is from May 28th!!!!) I have to reconnect my i-pad to bring it back to life again. This is extremely inconvenient, when I m not at home to reset the station and I want to see the data. Is there a way to reset the station via remote web page?

Thiaga
Posts: 52
Joined: 03 Jun 2013, 16:21

Re: station jams - no data

Post by Thiaga » 14 Jun 2013, 12:10

hi,

Please contact our customer service : contact-support@netatmo.com

Thiaga
Netatmo Team

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