SOLVED: IOS-App no more working (iPAD 1/IOS 5.1.1)

Remarks, questions, tips and tricks regarding the Netatmo iPhone application.
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Netatmo
Posts: 21
Joined: 20 Nov 2012, 12:12

SOLVED: IOS-App no more working (iPAD 1/IOS 5.1.1)

Post by Netatmo » 22 Aug 2018, 11:46

Since today the netatmo-app doesn't start anymore on my iPAD 1 (iOS 5.1.1). Since this iPAD is my netatmo-Monitor I'm VERY disappointed if this means netatmo has silently cut the support!
Last edited by Netatmo on 01 Oct 2018, 14:32, edited 2 times in total.

Brieuc_Netatmo
Posts: 2936
Joined: 02 Jan 2014, 11:20

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Post by Brieuc_Netatmo » 22 Aug 2018, 14:53

Hi,
Thank you for having reported this issue.
Our engineers do their best to fix it as soon as possible.
Brieuc - Netatmo Team

Netatmo
Posts: 21
Joined: 20 Nov 2012, 12:12

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Post by Netatmo » 22 Aug 2018, 15:17

Thank you for your fast action....hopefully successful!

drzerk
Posts: 5
Joined: 31 May 2017, 10:55

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Post by drzerk » 24 Aug 2018, 14:59

for me the same! the reason I still have my iPAd1...

Netatmo
Posts: 21
Joined: 20 Nov 2012, 12:12

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Post by Netatmo » 01 Sep 2018, 10:36

Still not working!

Clear statement appreciated!

Netatmo
Posts: 21
Joined: 20 Nov 2012, 12:12

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Post by Netatmo » 14 Sep 2018, 14:04

3 weeks now....no reaction!

Netatmo
Posts: 21
Joined: 20 Nov 2012, 12:12

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Post by Netatmo » 01 Oct 2018, 12:19

Ok, after 6 weeks I jumped the boat.
Deleted the app (because useless nevertheless) and tried to reinstall from App Store.
Was offered to install the last compatible version and guess what... :o

It's working again! :D

So, don't be shy, delete the app and reinstall...there is a version working with IOS 5.1.1 in the App Store!

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