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SOLVED: IOS-App no more working (iPAD 1/IOS 5.1.1)

Posted: 22 Aug 2018, 11:46
by Netatmo
Since today the netatmo-app doesn't start anymore on my iPAD 1 (iOS 5.1.1). Since this iPAD is my netatmo-Monitor I'm VERY disappointed if this means netatmo has silently cut the support!

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Posted: 22 Aug 2018, 14:53
by Brieuc_Netatmo
Hi,
Thank you for having reported this issue.
Our engineers do their best to fix it as soon as possible.

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Posted: 22 Aug 2018, 15:17
by Netatmo
Thank you for your fast action....hopefully successful!

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Posted: 24 Aug 2018, 14:59
by drzerk
for me the same! the reason I still have my iPAd1...

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Posted: 01 Sep 2018, 10:36
by Netatmo
Still not working!

Clear statement appreciated!

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Posted: 14 Sep 2018, 14:04
by Netatmo
3 weeks now....no reaction!

Re: IOS-App no more working (iPAD 1/IOS 5.1.1)

Posted: 01 Oct 2018, 12:19
by Netatmo
Ok, after 6 weeks I jumped the boat.
Deleted the app (because useless nevertheless) and tried to reinstall from App Store.
Was offered to install the last compatible version and guess what... :o

It's working again! :D

So, don't be shy, delete the app and reinstall...there is a version working with IOS 5.1.1 in the App Store!