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Does iOS App V 1.3.0 still work ?

Posted: 23 Dec 2018, 01:22
by Fly13
Well there is Black Friday, Cyber Monday and now we have Netatmo Thursday, aka 12.20.18

Now that the "server maintenance"seems to be under a "certain control" i.e. the iOS App 2.1.20 is almost stable
for the past few hours ( not so much for Android ) meaning that the dreadful " Connection problem with NETATMO server"
shows up on an hourly basis ( rough estimate ) instead of 6 times an hour ! Good job Netatmo.

But since the Netatmo Thurday, iOS app ver 1.3.0 which used to works perfectly on my older devices ( iPod,iPhone,iPad )
to replace old fashion thermometers instead of ending up for recycling, are no longer usable.

Here what is happening:

1-Open the app
2-Login screen
3-After entering credentials this is the received msg:
"Could not login.Please ensure that you have a working internet access"
4 I do have a working internet access because Netatmo <do-not-reply@netatmo.com>
returns the following email on the same device used to login:
"Someone connected to your Netatmo account ****@****.com through the application
Netatmo Weather (iOS) on 12/22/18, 5:27 PM from...Was this you? If so, you can
disregard the rest of this email."

So it seems that I get thru but the Netatmo server does not comply with a correct login !

Any other users with the same problem?

Netatmo is incommunicado.

By the way take comfort you over there on the other side of the pond, I am in North America,
you are not alone.

I will probably translate my post to put it in the french section as well.

Re: Does iOS App V 1.3.0 still work ?

Posted: 23 Dec 2018, 09:25
by drzerk
I have the same issue, permanent Netatmo display was a good use for my Ipad 1 ... A few months ago there was also an issue with the app not starting up anymore, however deleting and reinstalling (still possible) did resolve that. This is a new issue, most likely having to do with expired certificates. Netatmo: people still like to use the old app...

Re: Does iOS App V 1.3.0 still work ?

Posted: 23 Dec 2018, 10:56
by Fly13
If it is due to an expired certificate, what a coincidence that it happened on Netatmo Thursday!

P.S. I did deleted then reinstalled ( still available in the app store ).

Re: Does iOS App V 1.3.0 still work ?

Posted: 24 Dec 2018, 19:54
by tmd19
i have the same problem here.
no data on iPad 1 (have two iPad 1. same problem on both iPads) for ca 1 week.
try to delete the app and reinstall. works but, when i try to login : "Could not login.Please ensure that you have a working internet access"
and i got the Mail
"Someone connected to your Netatmo account ****@****.com through the application
Netatmo Weather (iOS) ....

how exact you solve this ?

Ipad with iOS 5.1.1

Re: Does iOS App V 1.3.0 still work ?

Posted: 27 Dec 2018, 00:03
by Simensaudio
This applies to me to unfortunately..Exactly the same..Hope it´s just temporary and fixed soon so that my old but still fully working 1. gen iPad can be useful for still some years..

Simen

Re: Does iOS App V 1.3.0 still work ?

Posted: 27 Dec 2018, 10:33
by Netatmo
+1
iPad 1 with iOS 5.1.1

Re: Does iOS App V 1.3.0 still work ?

Posted: 07 Jan 2019, 18:51
by Fly13
As of jan 07-19 a Netatmo patch has resolved this issue.
Thank you Netatmo!

Re: Does iOS App V 1.3.0 still work ?

Posted: 07 Jan 2019, 19:24
by Netatmo
+1 :D