Only moon icon on iPhone app

Remarks, questions, tips and tricks regarding the Netatmo iPhone application.
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marker
Posts: 7
Joined: 17 Oct 2016, 08:48

Only moon icon on iPhone app

Post by marker » 19 Aug 2019, 22:41

Hello,

I have just recently set up a weather station. Everything seems to work properly but for some reason on my iPhone app I have only the moon showing up. It comes with different variation, with clouds, no clouds etc but always moon, never the sun. I would expect moon in the evening and sun during the day.
Any idea?
Thanks

Chiara_Netatmo
Posts: 141
Joined: 15 Jun 2017, 13:54

Re: Only moon icon on iPhone app

Post by Chiara_Netatmo » 02 Sep 2019, 11:48

Hello,

Please submit a support request via our help center (https://www.netatmo.com/helpcenter), we will then be able to investigate about this issue.

Thank you for your cooperation!

marker
Posts: 7
Joined: 17 Oct 2016, 08:48

Re: Only moon icon on iPhone app

Post by marker » 02 Sep 2019, 12:15

Thanks, I logged a ticket.

cheers
M

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