App working only under Wi-Fi

Remarks, questions, tips and tricks regarding the Netatmo iPhone application.
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Leon
Posts: 6
Joined: 11 Dec 2016, 23:13

App working only under Wi-Fi

Post by Leon »

Hello, do any of you have this problem? My app is only working if connected to the Wi-Fi, otherwise I get this error message “No Internet connection”. Obviously I have 4g connection, otherwise I count not even send this message! 😅
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797C8FD8-E336-44E6-ADCD-BEEAE7823CA9.png (910.53 KiB) Viewed 1134 times
Thanks for your help.

Leon
Leon
Posts: 6
Joined: 11 Dec 2016, 23:13

Re: App working only under Wi-Fi

Post by Leon »

Nobody with the same problem? Anybody from Customer support that can help…?

Leon
JohnW
Posts: 35
Joined: 04 Apr 2020, 14:57

Re: App working only under Wi-Fi

Post by JohnW »

Have you tried going into the iPhone settings, Mobile Data and scroll down until you find “Netatmo” and make sure it is turned on?
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